Title: Manager, EVS & Portering Services
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.
Job Summary
Now, if you were to come on board as one of our Manager, EVS & Portering Services, we’d ask you to do the following for us:
- Develop and execute Compass One Environmental Service Management program
- Manage the staff and day to day operation to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Portering and housekeeping in a unionized environment.
- Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and portering staff.
- Work in close collaboration with on-site support departments.
- Review job routines, programs and systems for housekeeping and portering to ensure continuous quality improvement.
- Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
- Ensure all Compass One staff is appropriately trained in and follow infection control programs.
- Recruit, hire, performance manage and discipline all housekeeping and portering staff.
- Attend client meetings as applicable to the areas in housekeeping and portering.
- Complete a monthly summary of the completed Compass Quality Assurance Program and submit as required.
- Active participation in the Health and Safety Committee for the facility.
- Interact with suppliers and vendors as it relates to housekeeping and portering services.
- Participate in the budgeting process and the ongoing financial management of the housekeeping and portering departments.
- Ensure all Compass HR programs are in place and complete for housekeeping and portering staff.
- Complete accident investigation forms and recommend ERTW programs for housekeeping and portering staff including non-occupational illness/injuries in collaboration with the Disability Coordinator.
- Recommend equipment and supplies needed for housekeeping and portering operations.
- Take the lead and coordinate schedules for special environmental projects.
- Attend regular meetings as required.
Think you have what it takes to be an Manager, EVS & Portering Services? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- Post-secondary education an asset.
- Three-Five years of management experience in unionized acute healthcare environment or related.
- Strong leadership ability and customer service skills.
- Excellent communication skills, both verbal and written.
- Proficient computer skills, MS Office applications including Word, Excel and Power Point.
- Ability to prioritize and multi-task.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
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Housekeeping, Food Service, Hospitality
