Title:  HR GENERALIST

Job Summary

Educational Benefits:

We are thrilled to offer an exciting Tuition Waiver Program exclusively for our associates and their families. This incredible benefit covers eligible family members, including spouses and dependents under 25 years of age, and applies to both undergraduate and graduate programs. Invest in your future with us and give your loved ones the gift of education!

Now, if you were to come on board as one of our HR Generalist, we’d ask you to do the following for us:

• Respond to telephone and email inquiries from all Associates regarding employee relations matters by:

• • Interpreting and explaining company policies, procedures, practices, and programs.
  • Advising and assisting managers, supervisors, associates on the interpretation and application of the provincial employment legislations.
  • Providing advice and guidance to managers and associates for unionized locations.
  • Providing guidance to managers in handling employee relations issues and in resolving complaints or disputes.
• Investigate issues, provide resolution, or escalate to field HR on the following:
  • Complaints about working conditions
  • Disciplinary actions
  • Alleged wrongful terminations
  • Discrimination allegations, or other HR related matters.
• Perform administrative tasks, such as preparing offers, disciplines, layoffs and other letters/memos as required by operations.
• Handle third party calls, such as employment verification, insurance claims, EAP referrals and inquiries from Service Canada.
• Consult with HR Service Centre management to obtain advice on problem resolution and escalate issues as appropriate to Field HR for resolution.
• Work on special projects, both independently and as part of a team.

Think you have what it takes to be our HR Generalist? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• • Minimum three years of experience as an HR representative/generalist with a large company or supporting a line Business Unit in a complex fast paced environment, preferably with exposure to unionized associates and collective agreements.
  • Bachelor’s degree in Human Resources, or related, or equivalent experience with CHRL certification preferred.
  • Advanced computer skills including ability to perform HRIS queries (i.e. JD Edwards), generate reports, perform web-based research, and create case management files in HR software (i.e. Remedy).

• Knowledge of employment labor law in multiple provinces.  

• Able to manage multiple projects and meet deadlines.
• You have good judgment with the ability to make timely and sound decisions.
• Exceptional interpersonal skills and excellent written and verbal communication skills.