Title:  Conference Centre Coordinator (12 month contract)

Job Summary

Now, if you were to come on board as one of our Conference Centre Coordinator, we’d ask you to do the following for us:

• Liaises and work closely with client business partners to identify their event/meeting needs
• Coordinate, monitor and book meeting spaces through an online booking tool
• Review event requirements such as room capacities, layout, event flow and food/beverage requirements offering. Schedule site tours if necessary
• Ensure each event coordinator understands protocols and the booking process
• Work with preferred caterers to place and finalize orders
• Prepare daily and weekly event schedules
• Conduct team meetings to review upcoming event details or communicate last minute changes
• Act to provide solutions and resolve problems to ensure service is never compromised
• Provide regular feedback to Hospitality Experience Managers communicating any issues/incidents that require escalation
• Prepare various reporting on a weekly/monthly basis
• Work closely with Planners if meetings require confidentiality, security, and fine details.
• Provide an exemplary professional level of customer service to greet executives, clients and external clients 
• Other project/initiatives as assigned

Think you have what it takes to be our Conference Centre Coordinator? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• A minimum of 3 years of event planning experience required
• Exceptional interpersonal skills.
• Detail-oriented and ability to multitask 
• Highly responsible and trustworthy individual
• Excellent communication skills (written and verbal)
• Strong customer service and interpersonal skills
• Good client relationship skills
• Proficiency in Microsoft Office (Word, Excel, Outlook).