Title:  Operations Manager (Facilities Management)

Job Summary

Now, if you were to come on board as an Operations Manager, we’d ask you to do the following for us:

• Supervise and coordinate janitorial staff and handypersons.
• Support Client Facilities Manager to ensure safe and efficient operations.
• Maintain client relations: discuss concerns, report deficiencies, and obtain new assignments.
• Conduct inspections to ensure service delivery meets specifications, client expectations, and quality assurance standards.
• Ensure that equipment is in safe working condition, Associates utilize PPE and safety devices, and all accidents and property damage are reported.
• Make recommendations for business and process improvements that will yield a positive financial impact.
• Schedule Associates and work assignments.
• Manage expenses, reporting, supplies, and inventory.
• Manage preventative maintenance program for all on-site equipment.
• Conduct orientation and training for Associates.
• Meet with Associates to review assignments, performance, attendance, safety issues, etc.
• Administer appropriate corrective action as needed.
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Think you have what it takes to be our Operations Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:

• 5 years’ experience supervising custodial (and related) within commercial or industrial buildings.
• High school diploma required; post-secondary education or equivalent experience desired.
• Read, comprehend, implement, and comply with contracts for custodial and related services.
• Plan, direct, and control all custodial activities and related services within large facilities.
• Work collaboratively and effectively with client representatives.
• Manage, supervise, coach, and discipline employees.
• Apply workplace safety practices in compliance with legislation.
• Work with commercial equipment and supplies for custodial and related services operations.
• Work flexible hours and overtime as needed.
• Work under pressure and meet deadlines in an ever-changing environment required.
• Effective communication skills (verbal and written).