Date Posted:  Jul 17, 2025

Title:  Resident Manager


Description: 

Working Title: Resident Manager
Employment Status: Full-Time
Starting Hourly Rate: $22.00 per hour
Address: 135 Fennell Ave W Hamilton ON L9C0E5
New Hire Schedule: Tuesday to Saturday 12pm to 8pm
 

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.

Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.

Click here to view our Team Member video!

Job Summary

Now, if you were to come on board as one of our Resident Managers, we’d ask you to do the following for us:

  • Maintain a positive relationship with client through daily contact to discuss areas of concern, report on deficiencies and obtain any new assignments.
  • Develop staffing schedule and directly control budgeted hours and expenses for the assigned location.
  • Inspect the worksite daily and on an ongoing basis to ensure the delivery of services is consistent with the work specifications and required quality assurance standards.
  • Review efficiencies of operations and assist Operations Manager in improving and upgrading standards, work schedules, etc.
  • Drive cost efficiencies, provide technical advice, troubleshoot problems and proactively resolve issues.
  • Responsible for the safety of all personnel, address safety concerns and ensure that equipment is in safe working condition.
  • Ensure all accidents and/or property damage is reported in accordance with Company policy.
  • Administer appropriate corrective disciplinary action when necessary.

 

Think you have what it takes to be the Resident Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

  • 5 years’ leadership/supervisory experience in a cleaning, facility management environment.
  • Knowledge and experience in the use of equipment, cleaning systems and products.
  • Capability to effectively motivate, lead and performance manage a team
  • Strong communication skills, both verbal and written
  • Knowledge of MS Word and Excel

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

 

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.


Job Segment: Food Service, Hospitality