Title:  Director Of Rooms

Job Summary

In accordance with provincial legislation and our commitment to transparent hiring practices, the compensation range for this position is provided. Final compensation will be determined based on qualifications, experience, and internal equity. Canadian work experience is not required. Please note that artificial intelligence tools are utilized in the applicant screening process. 

Pay range is $80,000 - $90,000 annually.

Overview: Responsible for the overall management of housekeeping, janitorial and front desk operations of the assigned location. This include tasks such as: training and coaching of team members, inspections of work, scheduling, inventory and payroll.

Now, if you were to come on board as an Director Of Rooms , we’d ask you to do the following for us: 

• Develop, implement, and evaluate operational changes to grow the housing and housekeeping operations.
• Ensure that operations are profitable and meet/exceed expectations through effective execution of business plans, marketing, staffing, scheduling and cost management. 
• Hire, train, develop, motivate, and discipline direct reports.  
• Ensure strict compliance with Compass’s Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of staff.
• Conduct daily inspections and audits.
• Plays a lead role in communicating critical safety information across various platforms including toolbox talks and discussions.
• Ensure participation from employees for FLHA review and sign off, functional observations, and seven-day assessments. 
• Ensure administrative duties are complete, such as: labour planning, reporting, inventory, invoicing, CI plan participation, payroll, and scheduling, including the coordination of LOAs and flights.
• Develop training materials and manage interviews, meetings, investigations, and performance plans; plus, corrective actions, toolboxes, SWSPs, SOPs, and the ABCs of 24/7 housekeeping.
• Develop janitorial work areas.
• Leads internal labour investigations. 
• Recommend new processes that positively impact operations and results. 

Think you have what it takes to be our Director Of Rooms? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful: 

• Post-secondary degree or equivalent combination of education and experience required.  
• OSSA BSO (OSSA/CSTS) or Common Safety Orientation required
• Proven management skills, including budgeting, controlling costs, and scheduling.
• Strong leadership, relationship management, and interpersonal skills.
• Team player with strong communication skills (written and verbal).
• Ability to work in a fast-paced environment with changing work priorities.
• Proficient in Microsoft Office (Word and Excel) required. 
• Previous experience leading a unionized workforce, preferably within remote and dispatched operations is required.