Title:  Internal Brands Training Manager

Job Summary

The Internal Brands Training Manager plays a critical role in ensuring that culinary and back-of-house teams across multiple internal brands consistently deliver high-quality, on-brand food experiences. This role leads the design, delivery, and continuous improvement of training programs focused on brand standards, recipe execution, cooking procedures, food safety, presentation, equipment use, and operational excellence.

Now, if you were to come on board as our Internal Brands Training Manager, We’d ask you to do the following for us:

• Design, develop, and maintain comprehensive training programs for back-of-house teams.
• Create clear, engaging SOPs, job aids, videos, and digital learning modules.
• Deliver in-person and virtual training for new hires, existing staff, and managers.
• Ensure consistent execution of brand standards, recipes, and presentation guidelines.
• Conduct site visits to evaluate adherence and identify training gaps.
• Support brand rollouts, openings, and seasonal menu changes.
• Review sales performance and operational insights.
• Summarize key insights and trends for leadership.
• Build strong relationships with field operations, unit managers, chefs, and brand partners.
• Serve as the SME for BOH procedures and standards.
• Translate menu innovations into clear training solutions.
• Partner with Foodbuy to ensure assurance of supply for required products.
• Monitor supply chain updates and communicate risks.
• Coordinate sourcing consistency for menu rollouts.
• Host monthly calls with each internal brand to share updates and best practices.
• Gather continuous feedback on what's working and where support is needed.
• Use data-informed decision-making to adjust training and compliance plans.

Think you have what it takes to be our Internal Brands Training Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• 3–5+ years in culinary operations, BOH management, or training.
• Strong culinary foundation and understanding of food safety.
• Experience developing and delivering training programs.
• Strong communication and instructional design abilities.
• Ability to travel up to 60% regionally and nationally.
• Experience with supply chain or procurement teams (Foodbuy preferred).
• Analytical skills to interpret performance trends and insights.