Title:  Senior Worker's Compensation RTW Specialist

Job Summary

The Workers’ Compensation Claims Department generates Employer Report of Injury forms for submission to the applicable Workers’ Compensation Boards across Canada, in addition to providing ongoing claims management support by liaising with all key stakeholders.  The Claims Department also manages the return to work process following a workplace injury to ensure compliance with all applicable legislation.

Now, if you were to come on board as our Workers’ Compensation Claims and RTW Specialist, we’d ask you to do the following for us:

• •    Facilitate disability management and early and safe return to work programs in multiple provinces for occupational injuries and illnesses  
  •    Liaise with all stakeholders in the rehabilitation and RTW process including Workers’ Compensation (WC) Return to Work Specialists, Physicians, Unit Managers, Unions and injured associate to facilitate return-to-work
  •    Participate in return-to-work meetings with all key stakeholders, which may require travel to operational locations within southwestern Ontario
  •    Possess a strong understanding of physical demands analyses, which are used to benchmark both active treatment programs and suitable ESRTW programs
  •    Assist in developing, implementing and maintaining the WC Disability Management Program 
  •    Develop and monitor ESRTW programs for injured associates based upon submitted medical information and communication from the applicable Workers’ Compensation Board
  •    File Workers’ Compensation Employer Reports and supporting documentation within the legislated timelines, in addition to composing objection letters in accordance with WC legislation regarding any questionable claims
  •    Manage an active caseload, maintaining current file documentation and file notes using Origami Risk Management Software system 
  •    Liaise with health care providers to ensure timely referrals as required and monitor the success of the recovery process
  •    Initiate and follow-up on formal requests for cost relief (SIEF) regarding prolonged claims
  •    Ensure that the organization’s early and safe return to work (ESRTW) program is implemented within the provincial legislative requirements
  •    Provide supervisory training regarding occupational return to work procedures, ergonomics, claims management procedures
  •    Ability to work with highly sensitive confidential information
  Think you have what it takes to be our Workers’ Compensation Claims and RTW Specialist? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
  •    Relevant University or College degree with emphasis on HR, Labour, Health and Safety, Kinesiology or Disability Management fields. 
  •    Minimum of 5 years of experience in claims management and return-to-work facilitation
  •    Exceptional communication and interpersonal skills
  •    Strong knowledge of Workers’ Compensation operational policies and Human Rights legislation 
  •    Ability to maintain confidentiality
  •    Ability to travel within southwestern Ontario
  •    Strong organizational skills
  •    Knowledge of Word, Outlook, Excel and PowerPoint