Title: Site Reliability Engineer
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Compass Digital? We are a member of Compass Group North America the leading foodservice and support services company. We create remarkable customer experiences through the innovative design and development of technology products and services. Compass Digital began as an innovation startup and the team has since rapidly grown and now supports technology and innovation across all of North America. Compass digital is comprised of user experience designers, developers, data scientists, project managers, business analysts, marketers and technology implementation managers, all of whom look at the world from a human perspective to rethink what's possible in the areas of technology innovation and consumer engagement within the foodservice and hospitality industries. Join us.
About Us
We are Compass Digital—the digital and technology arm of Compass Group North America. We build and scale digital products and technologies to exceed the expectations of our guests and clients. Backed by research, we create remarkable user experiences with increased choice and convenience. We offer end-to-end solutions, simultaneously boosting sales and guest satisfaction.
Compass Digital was developed from within Compass Group, focusing on driving transformation and innovation in the hospitality spaces across Business & Industry, Education, and Healthcare. We power digital in the hospitality experience, ensuring that each touchpoint is optimized for guest satisfaction while leveraging data to achieve additional outcomes.
We are fully integrated into Compass Group, proudly serving its’ various clients through scalable, cutting-edge technologies and solutions.
Role Details:
- Position Title: Site Reliability Engineer
- Salary: 110,000.00 - 130,000.00
- Employment Type: Full Time, Permanent
- Hybrid: 3 in Office Days
Job Summary
Join Compass Digital as an Intermediate Site Reliability Engineer and help power the future of hospitality tech! You’ll design, build, and automate cloud-native systems that are reliable, observable, and scalable—working with AWS, Go, TypeScript, serverless, containers, and cutting-edge DevOps tools. Open to candidates across Canada, with preference for those near Toronto or Mississauga in a flexible hybrid setup.
We are a team of high-performing problem solvers with a shared vision: to drive the digital future of hospitality and food commerce. We build a diverse set of products and solutions to serve a wide range of consumer needs.
We are looking for a generalist at heart; someone curious, able to appreciate complexity, and comfortable knowing when to step back and when to dive deep.
This is an intermediate-level role. We expect you to bring:
• 3–5 years of experience in SRE, Software Engineering, DevOps, Platform, or Infrastructure.
• Strong foundational skills in software engineering, infrastructure, and automation .
• The ability to work independently on moderately complex problems while seeking guidance for strategic decisions.
• A desire to grow into senior engineering or technical leadership roles over time.
Our SRE career ladder offers clear pathways into Staff, Principal, and Managerial tracks.
You will work across observability, release engineering, automation, incident response, security, patch management, and SRE advocacy. You will use the latest technologies in cloud and open-source ecosystems to support product teams through solutions, self-service capabilities, and platform guidance.
WHAT WE LIKE TO USE
Our technology stack is primarily cloud-based, and while we currently use
AWS, we welcome experience with Azure, Google Cloud, or other cloud platforms. A strong understanding of cloud-native principles matters more than specific provider experience. We value tools and practices that promote automation, containerization, repeatability, and visibility.
Cloud & Infrastructure
• AWS (current primary), Azure, Google Cloud, or other cloud platforms
• Serverless and containerized services: Lambda, API Gateway, ECS, Fargate
• Cloud-agnostic architecture principles
• Infrastructure-as-Code with CDKTF, with planned migration to vanilla Terraform
Languages & Frameworks
• Go
• TypeScript
• Node.js
Observability
• Dynatrace for infrastructure, service, and application monitoring
• Logging, tracing, and metrics tools powered by open telemetry
Practices
• Trunk-Based Development
• CI/CD pipelines, feature flagging, and deployment automation
• Automation, containerization, repeatability, and visibility as core principles
WHAT YOU WOULD BE DOING
• Add your voice, skills, and experience to our team
• Help grow and diversify our SRE team and discipline
• Step back to see the big picture, and dive deep when needed
• Design, build, and maintain automation for infrastructure, monitoring, and operations
• Write high-quality, maintainable code to improve reliability and reduce toil
• Build observability into systems from the ground up; make failure visible and actionable
• Evaluate and integrate open-source and commercial tools to increase stability and insight
• Collaborate with product teams to ensure systems are instrumented, secure, and resilient
• Document and share your work with the team and broader SRE community
• Champion a culture of ownership, transparency, and continuous improvement
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
Job Segment:
Food Service, Hospitality
