Title: Training & Development Lead
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Job Summary
Imagine working in a place that brings out the best in you and helps others feel right at home. The successful candidate will build on an existing vibrant learning culture that enhances the skills, knowledge and abilities of our associates to ensure that they are capable of delivering great service and great results now and for the future.
Now, if you were to come on board as our Training & Development Lead, we’d ask you to do the following for us:
- Facilitate face-to-face training for a variety of levels management and front line associates
- Facilitate training for various sized groups as well as one on one delivery
- Develop quality training materials and programs that deliver maximum business impact and great results
- Use blended learning techniques to facilitate training programs
- Track and evaluate training programs to ensure appropriate business impact
- Provide “train the trainer” support to assist in the provision of training to our widely decentralized organization
- Conduct research into programs and tools leading to the best options for delivery
- Maintain a self-directed approach to staying current on best practices in the marketplace
Think you have what it takes to be our Training & Development Lead? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:
- 5+ years' experience with developing and facilitating training sessions in a corporate environment
- Degree or 3 year college diploma; Certificate in Adult Education would be an asset
- Strong evidence of continuous learning
- Proven ability to employ adult learning principles throughout the instructional design and facilitation processes
- Experience with coaching and mentoring Managers
- Excellent written and verbal communication and interpersonal skills
- Proficient in Word, Excel, Outlook and PowerPoint
- Great consultative skills with strong ability to influence all levels of professionals
- Strong project and time management skills including planning, analysis, organizing and prioritizing
- Ability to work independently and as part of a team
- Willing to travel up to 40% (within Canada)
- Additional assets include:
- CTP or CTDP or CHRP
- Certificate in Instructional Design
- Knowledge of DISC methodology
- Coaching designations
- Knowledge of Ken Blanchard training
- Skill in using online development tools such as Articulate storyline, etc.
- Knowledge of learning management systems
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
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Food Service, Hospitality
