Title: Vice President, Organization Effectiveness
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Job Summary
In accordance with provincial legislation and our commitment to transparent hiring practices, the compensation range for this position is provided. Final compensation will be determined based on qualifications, experience, and internal equity. Canadian work experience is not required. Please note that artificial intelligence tools are utilized in the applicant screening process.
This is a posting for an existing job vacancy.
Pay range is $121,400 to $161,800
The Vice President, Organizational Effectiveness (OE) is a strategic and execution-driven leader responsible for shaping how Compass Canada operates, evolves, and scales. This role drives enterprise-wide process excellence, organizational design, and field-focused improvement initiatives to ensure we are operating with clarity, efficiency, and agility.
Now, if you were to come on board as our Vice President, Organizational Effectiveness, we’d ask you to do the following for us:
- Own and maintain an enterprise process improvement roadmap focused on simplification, efficiency, and reduced field burden.
- Continuously review and optimize key corporate and operational processes (e.g., contract renewals, CARS, compliance, cross-functional handoffs).
- Establish a repeatable intake and refresh cycle to keep processes modern, efficient, and aligned to business needs.
- Partner with business units to standardize best practices and drive adoption through clarity and ease of use.
- Partner with the CPTO, COOs, and VP HR to redesign organizational structures for field efficiency, scale, and clear ownership.
- Optimize workflows and organizational efficiency post-UKG, aligning field and corporate roles and establishing governance, adoption metrics, and continuous improvement.
- Lead change management to support smooth transitions and strong adoption.
- Operationalize field feedback from CEO Breakfasts from regional input into a single action framework.
- Triage feedback into quick wins or strategic initiatives with clear ownership and timelines.
- Partner cross-functionally to drive action and close the loop with the field.
- Identify systemic issues and deliver enterprise-level solutions that improve the field experience.
- Mentor leaders across the business to embed organizational effectiveness practices.
- Create visibility and transparency into improvement efforts through dashboards, prioritization frameworks, and executive reporting.
Think you have what it takes to be our Vice President, Organizational Effectiveness? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
- 10+ years of leadership experience in organizational effectiveness, operations, strategy, or transformation roles.
- Experience in large, complex matrix organizations; hospitality/food services experience an asset.
- Proven ability to design and optimize organizational structures and operating models.
- Strong process improvement expertise with demonstrated ability to build scalable systems.
- Skilled at balancing strategic thinking with executional speed.
- Exceptional communication, influence, and cross-functional leadership capabilities.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
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