Title:  Service Delivery Driver, Montreal, QC

Job Summary

Essential Duties and Responsibilities:

• Provide client and customer satisfaction in every aspect of job performance.
• Display a clear understanding of company policies and ability to administer as needed.
• Performs routine cleaning and sanitation of coffee and beverage machines and other related equipment.
• Conducts minor service and adjustments on machines.  When necessary reports defective equipment to designated maintenance repair service operators or technician dispatcher.
• Prior to beginning each day’s route, ensure that truck is properly loaded with all product required to properly service all scheduled coffee and beverage machines following outlined operational procedures.
• Informs regular clients and customers of new products or services, listens to and resolves service complaints.
• Reports all client and/or customer complaints to immediate supervisor in a timely manner.
• Accountable for all receipt of goods, invoices, and delivery tickets.
• Perform product rotation to ensure freshness of products.
• Conducts inventory reconciliation in accordance with district procedures.
• Keep company vehicle clean and organized at all times; perform pre & post trip vehicle inspections.
• Perform all job functions in a safe and professional manner.
• Performs other duties as assigned.

Qualifications:  
Think you have what it takes to be one of our Service Delivery Driver? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Valid Class G driver’s license and good driving record.
• 3 years driving experience required.
• Preferred 1-2 years of experience in a customer service position, or a minimum of 1 year of related experience.
• Must be able to lift 50 lbs. on a consistent basis.
• Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.)
• Able to work independently, responsible for route, work unsupervised 98% of the work day.