Title:  Office Receptionist and Guest Service Ambassador

Job Details

Schedule: Monday - Friday, 8:00am - 5:00pm 
Additional Benefits: 3 weeks' vacation, excellent healthcare benefits, RRSP plan

Job Summary

The salary for this position is $45,000-$48,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy. 

Reporting to the Compass Manager, the Office Receptionist and Guest Service Ambassador will be responsible for creating a warm, welcoming, and engaging work environment for the employees, executives, and visiting clients.

If you were to come on board as our Office Receptionist and Guest Service Ambassador, we’d ask you to do the following for us:

• Provide engaging and anticipative service to all office employees, executives, and visitors.
• Closely manage office reservations through internal systems and reservations inbox
• Work closely with facilities, local technology teams, and other key stakeholders ensure a flawless in office experience.
• Coordinate with external vendors and catering suppliers as required
• Plan and communicate office meetings and community events a required.
• Order and restock supplies and consumables.
• Carry out instructions for security, fire, health, and safety guidelines as required.
• Coordinate with 3rd party vendors relating to systems, maintenance, etc.
• Register and check in clients and visitors as required using internal systems.
• Assist with room set ups and catering requests.
• Conduct opening and closing duties.
• Light housekeeping duties as required including loading and unloading of dishwashers.

Think you have what it takes to be our Office Receptionist and Guest Service Ambassador? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

• Degree or work experience in a luxury hospitality environment (corporate, restaurant, or hotel experience is an asset).
• Excellent written and verbal communication skills.
• Strong analytical, adaptability, and problem‑solving abilities.
• Ability to multitask and stay organized in a fast‑paced environment.
• Solid technical skills with the ability to learn and operate internal and external systems.
• Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint, etc.).
• A resourceful learner with a continuous‑improvement mindset.