Title:  Cashier/General Help, Seasonal

Job Details

Start Date: ASAP
Status: Full time
Schedule: Shifts TBD as per the CBA posting hours provided at the time of hire
Wage: $17.87/hr
Location: Trent University Peterborough ON
Important Information: 3-6 months cash handling/cashier or related experience required. Food Safety Training Certificate an asset. Brand experience (Subway, Tim Hortons, Pizza Pizza, etc.) an asset.

Job Summary

Responsible for providing service in our retail operations, handling cash in accordance with CGC established protocols, as well as providing excellent customer service and assisting with production/restocking in a fast-paced environment.

Essential Duties and Responsibilities:

• Maintain a clean, neat appearance, that complies with Annual Uniform policy.
• Complete work and safety training requirements.
• Ensure compliance with all Chartwells and CGC operating policies, procedures, and promotional responsibilities.
• Maintain confidentiality of all company policies and procedures.
• Ensure Chartwells' contractual obligations are fulfilled for the campus.
• Open and close customer areas at the specific times advertised.
• Maintain area of responsibility in a clean and orderly manner, report any deficiencies to Management.
• Helps prepare foods such as meats, vegetables, baked good, and desserts; also helps prepare catering orders.
• Serves hot and cold items to customers.
• Sweep, mop, clean, and sanitize area, wipe table and chair surfaces, change recycling, compost, garbage, and clean/sanitize receptacles.
• Maintain clean dish return area, take dishes to dish pit and put through dish machine.
• Assist other associates when needed.
• Set up and stock the servery with all required products and restock as needed throughout shift.
• Brew coffee as required and maintain coffee station stock and cleanliness.
• Operate cash register and debit/credit terminals in accordance with established cashier rules (must sign and adhere to cashier agreement).
• Confirm deposit paperwork is prepared accurately and timely in accordance with operations manual, client, and corporate requests.
• Ensure promotional material and signage is in place and be knowledgeable about promotional material.
• Serve customers quickly and courteously using proper service techniques, including upselling; ability to interact with customers to assure customer satisfaction.
• Continually review services with the object of reducing cost and increasing profitability without loss of standard.
• Ensure unit is left clean and well stocked for the next shift.
• Serve customers on the line, making sandwiches, salads, pizza etc. to recipe.
• Adhere to Catering responsibilities as assigned.
• Gather all required items for Catering to deliver and set up to customer satisfaction.
• Catering clean up at required time, wash dishes form those clean ups, break down and put away items from the catering.
• Represent the Company in a courteous, efficient, and friendly manner.
• Ability to interact with co-workers to assure compliance service standards, and company inventory and property control procedures.
• Perform all duties in the safest possible manner and report all incidents and health & safety concerns to the manager/supervisor immediately.
• Must be able to lift 30 to 50lbs.
• Fill out all HACCP logs bringing and discrepancies to your Manager immediately.
• Follow opening, closing, and cleaning checklists.

Qualifications:  

Think you have what it takes to be one of our Cashier/General Helpers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Able to work in a fast paced environment.
• Excellent decision making ability and problem solving.
• Familiar with the use of a cash register is an asset.
• Excellent customer service skills.
• Must be a team player.
• Excellent communication skills (written and verbal).