Title: Bookings Specialist, TD, Toronto, ON
Working Title: Bookings Specialist, TD, Toronto, ON
Employment Status: Full-Time
Starting Hourly Rate: $22.00 per hour
Address: 66 WELLINGTON ST WEST, TORONTO, ON Toronto ON M5K 1A2
New Hire Schedule: TBD
The salary range represents Compass Group Canada’s pay grade range for this position in the primary work location. Actual compensation will be determined based on factors such as skills, experience, qualifications, and geographic market conditions. The range disclosed does not reflect total compensation, which may include benefits or other incentives where applicable
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Restaurant Associates? Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.
Job Summary
How you will make an impact:
You will assist guests with venue bookings, catering details, pricing, and room availability, while managing various administrative tasks such as billing, event coordination, and team communication. You’ll also handle last-minute changes and other duties as needed.
As a Bookings Specialist you will:
- Have a pleasant, calm and friendly manner; a good memory; initiative; exhibit innovation, creativity, and flexibility; and foremost, a winning attitude.
- Be able to work as a team as well as an individual
- Be able to work well "on the fly" and take direction from management team as it comes.
- Have a strong attention to detail
- Confident with Microsoft Office programs
- Excellent corporate phone and email etiquette
- High level of food & beverage knowledge
- Knowledge of event room set ups and layouts
- Excellent communication skills and the ability to speak, read and write fluent English
- Maintain a professional attitude and proper uniform when on-site.
- Keep front desk clean and organized
- Help clients that might have inquiries in person or over the phone
- Enter billing information daily. Highlight any parts that still require information or updates that are not currently available. (i.e., Consumption for receptions)
- Communicate last minute changes to the team in a timely manner
- Update and maintain multiple excel spreadsheets and data trackers
- Assist team with respective duties as necessary
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Maintain catering files and communicate orders and updates with caterers and in-house kitchen
About you:
- Min of 1 year of Events or Bookings experience
- Ideally a min of 2 years of food & beverage industry experience.
- Able to communicate effectively and must possess strong customer service skills.
- Able to work independently and as part of a team.
- Demonstrated skills in planning, organizing, problem-solving and completing multiple tasks with priority and deadline.
- Able to work a flexible schedule, including occasional evenings.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
Job Segment:
Front Desk, Food Service, Kitchen, Administrative, Hospitality
