Title: Hospitality Manager
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.
Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.
Job Summary
If you were to come on board as a Hospitality Manager, we’d ask you to do the following for us:
- Lead, inspire, and motivate a team to deliver anticipative, engaging service across all office and hospitality functions.
- Manage all HR functions, including associate development plans, performance reviews, payroll, and staffing needs.
- Recruit, hire, train, and schedule team members to ensure adequate coverage and high service standards.
- Conduct daily team reviews and coordinate day-ahead activities to ensure timely and accurate task completion.
- Foster a positive, service-driven work environment that prioritizes hospitality and client satisfaction.
- Oversee daily administrative tasks, time-off requests, and schedule management for smooth departmental operations.
- Collaborate with facilities, technology, and key internal stakeholders to ensure flawless in-office experience.
- Manage external vendors, including catering suppliers and maintenance providers, ensuring quality and service excellence.
- Collaborate in menu planning, food preparation oversight, costing, budgeting, and inventory management for in-office food service operations.
- Promote a culture of safety and compliance by adhering to Compass’ Quality Assurance, Occupational Health and Safety Act, and WHMIS regulations.
- Conduct regular workplace inspections and ensure WHMIS training for all staff.
- Support and implement security, fire, health, and safety protocols as required.
- Maintain strong relationships with internal clients, ensuring satisfaction with all services and menu offerings.
- Coordinate with third-party vendors to ensure timely maintenance, system support, and consistent service delivery.
- Oversee catering and event coordination for both internal and external meetings, ensuring premium quality and client satisfaction.
Think you have what it takes to be our Hospitality Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
- Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels. Preference given to those with events/catering experience
- At least 3 years in a supervisory or management role
- Excellent written and verbal communication skills
- Strong relationship building, analytical and adaptability skills
- Strong technical skills and ability to learn and operate internal and external systems.
- Ability to manage competing priorities and meet frequent deadlines.
- Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint etc.)
- Resourceful learner with an improvement mindset and strong problem-solving abilities
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
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Food Service, Payroll, Equity, Hospitality, Finance
