Title:  Hospitality Manager

Job Summary

The salary for this position is $65,000-$70,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy. 

Reporting to the Compass Manager, the Hospitality Manager will be responsible for creating a warm, welcoming, and engaging work environment for the employees, executives, and visiting clients.

If you were to come on board as our Hospitality Manager, we’d ask you to do the following for us:

• Overseeing all aspects of event bookings to ensure optimal space utilization
• Manage resource allocation, end-to-end coordination and execution
• Key point of contact for clients, providing quotes, suggesting innovative ideas, and addressing concerns
• Administrative tasks

Think you have what it takes to be our Hospitality Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

• Client Relations – site visits, event booking and detailing, event operational execution, client support throughout the process (in person meetings and online support)
• System Management – consistent booking system updates to ensure live time accuracy, detail-oriented approach with understanding operational requirements
• Event Planning – understanding the scope and arranging details according to the requirements (creating floor plans, agendas, scheduling staffing, coordinating catering)
• Event Oversight – setup, execution and teardown of events and management of the overall process
• Financial Acumen – maintain accurate documentation, tracking costs, financial reporting, budgeting
• Meetings and Communication – with clients and internally with operational teams, prepare power point presentations, participate in and host weekly team meetings
• Resource Allocation and Inventory Management – count and manage inventory, place orders, coordinate with external vendors, implement and maintain an efficient inventory management system
• Compliance and Safety – follow all the HSQA procedures, keep accurate logs, properly document and act on any health and safety issues
• Administrative Support – support even team with external bookings and other administrative tasks as required