Title: Senior Product Manager
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Compass Digital? We are a member of Compass Group North America the leading foodservice and support services company. We create remarkable customer experiences through the innovative design and development of technology products and services. Compass Digital began as an innovation startup and the team has since rapidly grown and now supports technology and innovation across all of North America. Compass digital is comprised of user experience designers, developers, data scientists, project managers, business analysts, marketers and technology implementation managers, all of whom look at the world from a human perspective to rethink what's possible in the areas of technology innovation and consumer engagement within the foodservice and hospitality industries. Join us.
Job Summary
We are looking for a Senior Product Manager to lead the mobile and web ordering solution team. We are a team of high performing problem solvers with the same vision: to drive the digital future in hospitality.
As digital experts we are focused on building a diverse set of products and solutions for our consumers. Our products include customer mobile apps, operator configuration tools, third party integrations and order fulfillment technology. We also invest in emerging technology like AI, IoT and frictionless retail. Here we work with the “art of the possible” ideas, where we explore and develop the future of hospitality and technology.
Responsibilities:
Own the vision, strategy, planning, execution and launch of the ordering solution product areas.
Advocate for our users -- working across our sectors and stakeholders to deeply understand the business questions they’re trying to answer.
Work collaboratively with data science, design, engineering (BE, FE and data), user research, human insights, marketing and business partners to deliver impact.
Serve as the product leader for the product area: roadmapping, prioritizing feature backlog, tracking and reporting KPIs and business metrics.
Communicate new product releases to internal and external stakeholders.
Think you have what it takes to be our Senior Product Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
You see Product as a support function - one that brings the right people and right problems to the table to drive strong business results
You are a devoted student of Product best practices, and are always looking for opportunities to improve how we do things
Ownership, responsibility and self-motivation are baked into your DNA
Business value is more than just a buzz word to you - you know that this is how you ensure you’re on the right track
Track record of using qualitative and quantitative data to prioritize and drive decision-making
You thrive in collaborative and high energy environments
You know that trust is imperative and actively build it through accountability, integrity and respect for people’s ideas and time
Minimum of 5 years working in Product Management
Experience building or working with Engineering and Design teams
Experience working with a wide variety of stakeholders, including executive team members
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
Job Segment:
Food Service, Hospitality
