Title: Venture Operations Manager
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Compass Digital? We are a member of Compass Group North America the leading foodservice and support services company. We create remarkable customer experiences through the innovative design and development of technology products and services. Compass Digital began as an innovation startup and the team has since rapidly grown and now supports technology and innovation across all of North America. Compass digital is comprised of user experience designers, developers, data scientists, project managers, business analysts, marketers and technology implementation managers, all of whom look at the world from a human perspective to rethink what's possible in the areas of technology innovation and consumer engagement within the foodservice and hospitality industries. Join us.
About Us
About CDV
Compass Digital Ventures (CDV) is the innovation and corporate venture arm of Compass Group, focused on driving the future of foodservice through open innovation. CDV works with the startup and venture capital ecosystem to identify strategic opportunities, innovative pilots, and cutting-edge technologies. Through CDV we create pathways for successful and disruptive startup solutions to grow and enhance the business and operations at Compass.
As the Venture Operations Manager, you will be the operational backbone of CDV. We're looking for a highly organized and detail-oriented candidate with a strong focus on Operational Excellence and Process Management. This individual will be crucial in optimizing the efficiency and effectiveness of our innovation engine by managing key operational initiatives, supporting team member development, and driving consistency across all internal processes.
Job Summary
Key Responsibilities
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End to End Operations Program and Process Management:
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Serve as the central point of contact for all CDV initiatives, managing the pipeline through the entire lifecycle from concept to pilot and hand-off.
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Oversee the innovation pipeline, ensuring projects are on track with defined timelines, budgets, and deliverables.
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Maintain and operate CDV’s innovation playbook, ensuring all team members are following a standardized, repeatable process.
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Team Accountability & Alignment:
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Ensure all teams—Innovation, Partnerships, and Build Ops—are held accountable for their deliverables.
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Facilitate cross-functional collaboration and communication, ensuring that all stakeholders are aligned and working towards a shared vision.
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Proactively identify and address bottlenecks or blockers that could derail a pilot's progress.
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Strategic Planning & Roadmapping:
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Work closely with the CDV Director to translate strategic goals into a clear, actionable roadmap and project plans.
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Provide regular reporting on the health and progress of the pilot portfolio, using data to inform strategic decisions.
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Showcasing Success & Data Management:
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Lead the measurement and reporting of key performance indicators (KPIs) that demonstrate the health and impact of our innovation engine.
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Track and report on key metrics, including the number of startups we meet, new partnerships established, and active pilots.
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Develop and maintain dashboards and reports that provide a clear, compelling narrative of CDV's success and contributions to the business.
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Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
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Venture Capital, Food Service, Finance, Hospitality
