Title: Head of Catering & Event Sales and Guest Experience
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.
Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.
Salary Range: $57,800 to $77,100
Disclaimer: The base salary range represents Compass Group Canada’s pay grade range for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The pay range listed above is not reflective of Compass Group Canada’s total compensation for employees.
Job Summary
Lazy Gourmet Catering is Vancouver’s premier catering company, known for exceptional service, innovative menus, and unforgettable experiences. As part of Compass Group Canada, we combine local flair with national strength to deliver world-class hospitality.
Role Overview
We’re seeking a dynamic and strategic Head of Catering & Event Sales and Guest Experience. This senior leadership role is pivotal in driving growth, building community relationships, establishing strategic partnerships and aligning local sales and marketing initiatives with Compass Group’s national strategy. You’ll oversee a team of four sales professionals, collaborate cross-functionally with operations, and spearhead marketing and social media efforts.
Key Responsibilities
- Sales Leadership & Strategy Development to build catering and events sales
- Responsible for delivery exceptional client and guest experience from the sales process through event/delivery execution
- Lead, coach, and develop a high-performing team of 4 sales professionals.
- Drive revenue growth through strategic planning and performance management.
- Identify and pursue new business opportunities, market segments, and partnerships.
- Sell Lazy Gourmet’s full suite of catering services as tailored solutions that meet client objectives.
Business Development & Community Engagement
- Build and nurture relationships with key stakeholders, influencers, and organizations in the Vancouver community.
- Represent Lazy Gourmet at industry events, networking functions, and local initiatives to enhance brand visibility.
- Leverage Compass Group’s resources to initiate and manage strategic partnerships and customer relationships.
Marketing & Brand Management
- Oversee Lazy Gourmet’s marketing and social media strategy in alignment with Compass Group’s national marketing initiatives.
- Establish a client feedback process and set KPI’s to benchmark performance
Cross-Functional Collaboration
- Work closely with the Operations and Culinary teams to ensure seamless service delivery and client satisfaction.
- Partner with Compass Sales leadership on major initiatives, RFPs, and enterprise-level opportunities.
- Liaise with sales and marketing counterparts across our catering, venues and events division with a focus on synergies and growth opportunities
Qualifications
- Proven experience in business development, sales leadership, and marketing—preferably in hospitality, catering, or food services.
- Strong consultative selling skills and ability to craft compelling service solutions.
- Experience managing and mentoring sales teams.
- Familiarity with CRM systems, digital marketing platforms, and proposal development.
- Strong network in the Vancouver marketplace an asset
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
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Food Service, Chef, Culinary, Catering, Hospitality
