Title:  Banquet Outbound Sales Representative

Job Summary

Why work with Park Hospitality?

Park Hospitality is the food & beverage, retail, and guest services team at Assiniboine Park. We operate with intention, rooted in our guiding principles of Community, Sustainability, Adventure, and Excellence.

Our diverse venues — including Park Café, Tundra Grill, Gather Craft Kitchen & Bar, The Leaf, and event spaces across the Park — serve as the backdrop for meaningful, inclusive, and memorable experiences. From curated retail offerings to warm guest service and thoughtful dining, our team brings the spirit of Assiniboine Park to life in every interaction.

Overview: Responsible for generating growth and increasing sales revenue related to all catered/banquet venue spaces within The Park & Zoo.

Now, if you were to come on board as our Banquet Outbound Sales Representative, we’d ask you to do the following for us:

• Developing new clients within market segments via sales calls, telephone, on-site meetings and tours, and maintains and enhances the existing customer base.
• Responsible for selling, booking, monitoring and processing payments for catered/banquet revenue events held on APC’s properties.
• Responsible for following up with potential and current clients for accurately recording all required information in the Park Hospitality software program and for achieving the sales target by venue.
• The Outbound Sales Representative is responsible for proactively generating new business opportunities and increasing revenue through strategic outreach efforts. This includes identifying potential clients, initiating contact via outbound calls and emails, conducting market research, and setting appointments to promote services and offerings.
• The role involves managing the full sales cycle—from lead generation to closing deals—while maintaining accurate CRM records and ensuring timely follow-up.

Think you have what it takes to be our Banquet Outbounds Sales Representatives? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:

• Minimum 2 years of experience in a Banquet Outbounds Sales Representative role for a large Hospitality / Venue company.
• Experience with negotiating terms, preparing contracts, and resolving billing issues, all while fostering long-term client relationships to drive repeat business and referrals.
• Strong organizational and time management skills and able to work with minimal supervision
• Positive attitude, flexible and motivated to be successful
• Dependable, self-disciplined and team oriented with strong attention to detail and initiative
• Proficiency in MS Word, Excel and Outlook, with the ability to learn new software
• Exceptional customer relationship management skills