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Director of Hospitality IT - WA

Date: Nov 19, 2022

Location: REDMOND, WA, US, 98052

Company: Compass Group

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.


“Positions at this location require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account will be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.”

Job Summary

Compass is looking for a leader that is interested in re-imagining the hospitality dining experience by harnessing the power of modern technologies and can perform the following:
•    Help refine and execute a multi-year roadmap that delivers new and optimized dining and retail point of sale capabilities.
•    Work closely with business partners, strategic vendors, and other technology teams to deliver the platform solution. 
•    Be results-driven and highly focused on the customer experience 
•    Oversee refining and maintaining a reliable, resilient, and cost-effective hospitality environment. 
•    Have an excellent engineering foundation and be well-rounded in architecting, building, and maintaining world-class hospitality solutions, with an emphasis on usability, extensibility, and stability. 
•    Possess the technical acumen and managerial experience to lead a high-potential technical team. 
•    Use a strategic leadership approach, exceptional management skills, and strong cross-team and cross-functional collaboration skills. 
•    Show exceptional communication skills and the ability to work with senior leadership, technology peers, key business partners, technical staff, and external partners. 
•    Possess strong interpersonal skills, work with tight schedules, have the capability to solve complex problems, and thrive in our high-energy, fast-paced environment.


Key Responsibilities:
•    Responsible for the planning and execution of strategic Hospitality Technology initiatives
•    Own the technology roadmap for the retail point of sale systems and be responsible for delivering successful projects to optimize these systems.
•    Work with other technical teams to ensure that technical strategies, architecture guidelines, and standards are realized.
•    Ensure compliance relative to daily operational requirements for accurate reporting of financial data and key business metrics.
•    Define and own project planning, resource planning, and risk assessment.
•    Strengthen relationships with key POS and related technology vendors to help enable ongoing optimization of the POS platform.
•    Accountable for the successful delivery (on-time, on-budget, w/ highest quality) of the Retail POS Technology and Engineering projects
•    Responsible for managing hardware support, including lifecycle replacement of devices.
•    Ensure alignment with the company's standards and procedures for project management, architecture direction, development standards, security requirements, and supportability.
•    Provide team members with an environment of coaching, mentoring, feedback, and staff development.
•    Work across the IT organization to build strong relationships that foster a team spirit.


•    10+ years of experience in IT, engineering management, and delivering large-scale enterprise services.
•    5+ years of experience leading & managing technology teams.
•    Proven ability to deliver results against project schedules while ensuring timelines and high-quality work.
•    Prior experience delivering engineering solutions for retail point of sale systems is strongly preferred.
•    Experience developing technology roadmaps and investment plans that align to the business priorities.
•    Understanding of digital technology including mobile, Azure, IoT solutions, infrastructure and data security best practices.
•    Deep experience developing and managing small to large engineering teams. 
•    Strong communication and leadership skills with the demonstrated ability to lead and influence technology professionals across the enterprise.
•    Comfortable with ambiguity, operating with a high degree of initiative and possessing a strong sense of urgency.
•    Excellent oral and written skills with the ability to interact with senior management, technical subject matter experts, and business customers are all essential in this role.
•    Well-organized, detail-oriented, and someone that thrives in a fast-paced environment.
•    Experience working with non-technical users while maintaining a strong customer focus.
•    Possess a hardworking, can-do attitude.
•    Experience working independently within a team environment.
•    Detail-oriented with a commitment to accuracy and adherence to established procedures.
•    Experience in the Hospitality Industry a plus.

Apply to Eurest today!

Eurest is a member of Compass Group USA

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Eurest are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 1120514




Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue