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PEOPLE OPERATIONS BUSINESS PARTNER- MGR

 

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  • We have an opening for a PEOPLE OPERATIONS PARTNER- MGR position.
  • Location: Cambridge, MA Note: online applications accepted only.


WE MAKE IT EASY! You can now prerecord video introductions.  Be more than just words on a resume and get in front of the hiring manager faster. Click here to get a sneak peek preview.

 


If you have a positive attitude and a love for learning, you may be interested in joining our team.

Restaurant Associates is recognized as the nation’s premier hospitality company, operating over 170 prestigious locations. Restaurant Associates, based in New York City, provides premium food services to museums, performing arts centers, aquariums, corporate dining, educational facilities and off-premise catering events in New York City, Boston, Hartford, Atlanta, Chicago, Washington D.C., and Philadelphia. Restaurant Associates is a subsidiary of Compass Group North America, the world’s leading foodservice organization.

At RA, food is inspiration. Our unmatched culture of hospitality excellence enables us to provide memorable experiences for premier clients.  We empower many to be their best though delicious food that happens to be "better-for-you" and the planet.

Core Values:

  • Dedication to Quality
  • Spirit of Ownership
  • Commitment to Talent & Diversity
  • Responsible Citizenship
  • Passion for Hospitality

 

https://youtu.be/wG6ki04lpuc

 

Full time associates at Restaurant Associates are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits
Job Summary

Job Summary:

Working as the HR Manager, you will provide field and corporate support with an emphasis in associate relations, front line associate recruitment, training and diversity. You will contact expert regarding policies, procedures and programs to these areas.

Key Responsibilities:

  • Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).
  • Investigates and advises management in appropriate resolution of associate relations issues.
  • Coordinates/conducts exit interviews to determine reasons behind separations.
  • Makes recommendations to reduce absenteeism and turnover.
  • Represents organization at personnel-related hearings and investigations as is needed.
  • Supports internal customer survey and associate satisfaction interpretation/feedback process.
  • Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives.
  • Coordinates and conducts management training related to the areas of interviewing, selection and hiring.
  • Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
  • Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and opportunities.
  • Supports SSC sector and provides direct assistance and support in critical markets.
  • Identifies critical needs area’s and takes appropriate steps to rectify problems.
  • Coordinates and conducts new hire orientation and management training related to this area.
  • Conducts HR Assessments.
  • Prepares and presents HR related topics at Field Operations Workshops for HR Training and Development.
  • Regularly conducts HR related training (i.e.: Sexual Harassment, Progressive Discipline, HR 101).
  • Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.

Preferred Qualifications:

  • Bachelor’s degree (B.A.), Masters preferred
  • Bi-lingual in Spanish/ English is strongly preferred
  • Two to five years multi-unit HR generalist and associate relations experience.
  • Experience in a high customer contact setting. 
  • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
  • Ability to respond to common inquires or complaints from customers, regulatory agencies or members of the business community.  
  • Ability to work with mathematical concepts such as probability and statistical inference. 
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • SPHR/PHR Certification preferred

 

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

 

 

Req ID: 370027

SALARIED EXEMPT 


Nearest Major Market: Cambridge
Nearest Secondary Market: Boston

Job Segment: Food Service, Hospitality