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Business Analyst - Digital

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.  Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.


Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.



Compass Digital Labs is the leading digital and innovation company within Compass Group North America creating cutting-edge digital experiences for our many clients.  We are a diverse team of inventive problem solvers focused on creating new solutions rooted in the user’s actual needs. Compass Group is the leading foodservice management and support services company with $17 billion in revenue in 2017. In 2018, Compass Group was named one of the Best Employers for Diversity, and in 2016 Fortune Magazine listed it as one of their 50 Companies Changing the World for their measurable social impact and innovation within Foodservice.

Job Description

Compass Digital Labs, has a Great Opportunity for a full time role based in Charlotte, NC for a Delivery Platform Administrator.  This position in our Digital Services Organization will plan, design and configure technology to support the delivery team, including project management software, quoting tools and other technology to automate our processes. Incumbent will have responsibility for liaising with various Delivery teams to design workflows, forms and outputs/data to support the project management lifecycle. The incumbent will also participate in implementation and ongoing enhancements to the tools, including acting as the main point of contact for integrations to 3rd party tools and platforms.

  • Ability to assess business requirements across various functional areas
  • Document system requirements, process flows and desired outputs 
  • Transform business requirements to processes via software configuration and/or lead consultation efforts with a 3rd party Implementation Consultant
  • Ability to coordinate customization of existing tools to meet specific team needs
  • Test and validate software to ensure desired goals are met
  • Participate in and/or lead ongoing iterations of changes to software
  • Oversee implementation of software, including integrations to 3rd party systems
  • Coding experience preferred
  • Detail oriented with strong prioritization, time management and organization skills
  • Experience working in Microsoft suite of application required, including MS SharePoint, Excel, and PowerPoint
  • Outstanding written and verbal communication skills 
  • Experience with QuickBase or other PM tools required
  • Travel 10%

Apply to Compass Group today!

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID:  341249

Compass Corporate 



Nearest Major Market: Charlotte

Job Segment: Business Analyst, Food Service, Finance, Hospitality