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VP, DATA, INFORMATION & ANALYTICS DELIVERY

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.  Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

 

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

#Compass_Corporate

Job Summary

The Data, Information & Analytics Delivery Vice President will lead the strategic plan, architectural design, capability development and execution of building a data and information foundation for Compass group.  This role is service-oriented and focused on delivering capabilities that enable business outcomes and growth.  The role manages internal and external client expectations, sets the strategy for data and information capabilities and leads technology teams through execution in partnering closely with business leaders and client input. 
This role reports to the SVP of Foodbuy IT and is a key member of the Systems & Technology Group (STG) organization for Compass Group North America. 

Description

The Data, Information & Analytics – Vice President is responsible for:

  • Developing a data and information strategy to enable business outcomes and growth
  • Building a solid data foundation to provide appropriate information access based on user profiles, deliver speed to insights and modernize the data, reporting and analytics  capabilities to compete and position us for the future
  • Transforming traditional data and information platforms into next generation solutions for master data management, information managements, and reporting and analytics use cases
  • Influencing business and technology teams to build data foundation to propel data management, reporting, information and analytics capabilities
  • Executing the strategy and design to build a future-ready foundation that can scale and pivot with business changes
  • Bridge the business and technical aspects of driving a data driven culture 
  • Accountable for recruiting and building top talent to drive best in class data and information capabilities and solutions
  • Interfacing and collaboratively partnering with key business stakeholders across the organization to understand customer needs and expectations
  • Lead internal and third-party partners to design, build and deploy solutions

 

Key Accountabilities

  • Builds a cohesive, business driven data & information strategy and can enlist the right talent to design and deliver the vision through execution
  • Influence organization to build a robust data foundation and practices to optimize business operations, client experiences and create new opportunities and solutions through capabilities including master data management, product information management (PIM), cloud services, machine learning and artificial intelligence
  • Delivers customer-centric solutions and projects on-time, on-budget with the right level of quality 
  • Leads and develops a diverse group of directors, managers data architects, and engineers to excel as a high-performing team focused on delivering a data and information as an company asset
  • Leads using lean principles to drive a culture of experimentation, preventative maintenance and continuous improvement.
  • Able to foster and build strong client and customer relationships across various business units at all levels of the organization
  • Able to influence and negotiate sensitive situations while maintaining and positive environment
  • Driven to achieve organizational goals and outcomes through collaboration and alignment
  • Serves as a change agent and challenges the status quo while respecting the organizational, tribal knowledge 
  • Maintains and sustains daily operations and systems health

*Perform other duties as required.

Leadership Essentials
  • Core values: Flexible, optimistic, resourceful, transparent, trusted, tenacious, accountable, & resilient
  • Bias for Action: Speed matters. Many decisions and actions are reversible and do not need exhaustive analysis & study. We value taking calculated risks.
  • Customer centric: Design with the customer at the center and work backwards/ inwards. Make their experience simple and easy.
  • Accountable: Leaders are owners. They think long term and don’t sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say “that’s not my job.”
  • Dig deep: Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdote differ. No task is beneath them.
  • Think & inspire big: Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires results. They think differently and look around corners for ways to serve customers.
  • Deliver results: Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and do not compromise. 
  • Be frugal: Accomplish more with less. Constraints breed resourcefulness, self-sufficiency and innovation.  There are no extra points for growing headcount, budget size or fixed expense.
  • Embrace healthy conflict: Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.
  • Simplify: Leaders expect and require innovation from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and so not “re-invent the wheel.” 
  • Hire & develop best talent: Leaders raise the performance bar with every hire and promotion. They recognize people with exceptional talent and willingly move them throughout the organization. Leaders develop leaders and are serious about their role in coaching others.  Our greatest asset is talent.
  • Earn respect & trust: Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing.  They benchmark themselves and their teams against the best.
  • Insist on high standards: Leaders have relentlessly high standards – many people may think these standards are unreasonably high. Leaders are continually raising the bar and driving their teams to deliver high quality products, services and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.
  • Stay curious: Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.
  • Seek diverse perspectives: Leaders have good instincts and strong judgement. They seek diverse perspectives and work to disconfirm their beliefs.
Qualifications

Experience: ~15+ yrs experience

Education: Bachelor degree; Advanced degree a plus

Skills:

  • Strong communication skills that can adjust from C-suite to engineers easily
  • Solid service oriented, relationship management skills to bridge technology and business team engagement
  • Demonstrates general understanding of cloud computing and services, traditional hardware/software platforms, including but not limited to operating systems, databases, application servers, web servers and integration technologies.
  • Solid understanding of data protection practices.
  • Demonstrates understanding of enabling the customer experience(s) so that interactions are easy and simple
  • Demonstrates problem solving ability that allows for effective and timely resolution of issues 
  • Demonstrates knowledge of software development life cycle, modeling of business processes, application design patterns, business /functional documents. 
  • Demonstrates strong financial acumen to manage multiple partners, resources (on/ offshore), programs, planning estimates for options analysis and business case development, and operational budgeting.
  • Manage IT vendor/supplier relationships

Apply to Compass Group today!

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID:  322962

Compass Corporate 

MATTHEW HELIKSON 

SALARIED EXEMPT 


Nearest Major Market: Charlotte

Job Segment: Relationship Manager, Food Service, Customer Service, Hospitality