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ACCOUNT SERVICE MANAGER - FREMONT, CA

Growth. Opportunity. Excellence.

Canteen sets the national standard for excellence in automated retail, and EVERY segment of our business is thriving.  We employ the best team in the industry and their dedication, collaboration and passion fuels our growth.  YOU bring the enthusiasm, customer service and commitment; we’ll supply the opportunity and innovation.  TOGETHER we’ll continue to transform the micro-market, dining, coffee and vending industry.

Come grow with us. We are Canteen.

Job Summary

The Account Service Manager is responsible for products and services provided by Canteen to our client's office.  This position supports one national account, a technology company, with offices in Fremont.  Working with multiiple managers to support the overall account, the Account Service Manager had direct responsibility for Route Driver Supervision and Client satisfaction.

Key Responsibilities: 

  • Manage route supervisors/drivers and troubleshoots issues encountered in the field
  • Responsible for overall job performance by drivers, training, development, coaching and counseling, annual performance reviews
  • Strategically plan for successful routes, create efficiency, adjust schedules as needed
  • Audit trucks occasionally before team arrives, as well as orders on truck and staged orders
  • Weekly visits to each location that falls under the Account Service Manager's supervision to inspect quality of drivers work to ensure meets clients expectations
  • Work cooperatively with their assigned Manager and office team
  • Communicate with office and other managers daily and onsite contacts when needed
  • Purchase products shorted or zeroed out when necessary

Preferred Qualifications:  

  • A Bachelor’s degree or 4 year of management experience.
  • Experience managing a team
  • Food service industry experience helpful
  • Excellent communication skills required.
  • Must be able to travel to client sites locally - company vehicle provided
  • Must be passionate about providing world class service to our clients and customers.
  • Coffee / refreshment industry experience preferred.

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

 Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID: 246907 

Canteen  

KELLY L LUQUE 

SALARIED EXEMPT 


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Service Manager, Food Service, Customer Service, Hospitality