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CUSTOMER SERVICE MANAGER

Division: Coffee Distributing Corporation (CDC)

 

CDC's nearly 400 associates serve over 15,000 customers in the New York and New Jersey area.  While Coffee is still our first name we stock over 4500 different products from apples to Ziploc bags.  Our customers' needs are ever evolving and so do we.  Our beverage equipment has evolved to coffee machines that grind and brew to water coolers that can provide carbonated water with your choice of flavoring and strength.  We can also provide attendants to maintain your pantry based on your needs: whether 2 hours per week or 10 full time staff at multiple locations.  Now as part of Compass Group-USA, we can arrange for seamless service across the country for any of your foodservice needs, whether catering, vending, special events, café management or unattended markets.

 

Keywords: Customer Relations Rep, Key Account Manager, Client Relationship Manager

Pay: salary + commission

 

Growth. Opportunity. Excellence.

Canteen sets the national standard for excellence in automated retail, and EVERY segment of our business is thriving.  We employ the best team in the industry and their dedication, collaboration and passion fuels our growth.  YOU bring the enthusiasm, customer service and commitment; we’ll supply the opportunity and innovation.  TOGETHER we’ll continue to transform the micro-market, dining, coffee and vending industry.

Come grow with us. We are Canteen.

Job Summary

Essential Duties and Responsibilities: 

  • Conduct field public relation visits to accounts.
  • Report all necessary company updates (problems, computer info update).
  • Report consistent problems to ensure customer satisfaction. Monitor equipment and upsell equipment products.
  • Assisting sales reps with questions and issues.
  • Assisting in preparation of proposals and maintaining archive.
  • Assist in customer demonstrations and trade shows.                                                                                                    

Education/Training/Experience 

  • Two Years with minimum Customer Service, Public Relations or Sales Experience.                      
  • Minimum Associates College Degree

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

 Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID: 235819 

Canteen  

JOANNA L GAMMON 

SALARIED EXEMPT 


Nearest Major Market: Long Island
Nearest Secondary Market: New York City

Job Segment: Service Manager, Relationship Manager, Food Service, Event Planning, Customer Service, Hospitality