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Division: Best Vendors



A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.  Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Position Summary                                                

The purpose of this position is to package, launch and track new programs and client initiatives.  This position works closely with Client Managers, Field Support and internal senior management to facilitate work flow, assist with execution of projects and new client programs and provide project status updates. 

Essential Functions                                              

Project Management

  • Manage projects such as new store openings, new client rollouts, client requests (i.e. technology, healthy, green initiatives) and existing client program changes to ensure deadlines are met
  • Evaluate project deliverables to ensure client acceptance
  • Identify and communicate as necessary issues such as project delays, installation delays, service problems, pricing or rate issues, and other problems that Client Managers need awareness of
  • Discuss project status, completion, success metrics, issues, client and team satisfaction during internal meetings (scheduled and ad hoc)
  • Communicate the client’s expectations to Field Support, and discuss alternative options/solutions and Compass Group personnel
  • Determine internal resource requirements of projects based upon project needs

Internal project reporting and administration

  • Communicate directly with client contact regarding status, issues, delays, questions, etc. 
  • Establish and communicate a usable and well-communicated schedule
  • Provide project status summary reports and updates to Client Managers and other team members
  • Track and report on percentage complete, project metrics and issues
  • Keep an accurate risk tracking document (i.e. issues/barriers to completion/road blocks)
  • Summarize the status Canteen Corp./Franchise/Third Party for current projects and initiatives and outline time and action items to bring to completion


  • Gather relevant information from a variety of technology sources and package in a professional medium that meets the needs of the audience
  • Present via phone, webinar or person-to-person/group meeting settings

Record keeping and Data Management

  • Run Business Objects reports to verify information and proper setup in JDE
  • Create Projects in JDE Line of Sight application

Additional/Other Non-essential Functions                                                                   

  • Works with internal departments on special projects that will have a direct impact on the business.
  • Identifies new revenue opportunities via analysis, conversations with manufactures/vendors and/or from trade shows.
  • Troubleshoots solutions and/or provides inputs on questions or issues and is a key resource for department team members.

Apply to Best Vendors / Compass Group today!

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID:  220464


Nearest Major Market: Minneapolis

Job Segment: Franchise, Food Service, Retail, Hospitality

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