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Details: Key role for a very dynamic leader in Environmental Services; candidates must have at least 3 years' experience as a Director at a hospital with at least 200 beds; multi-unit experience is strongly preferred; candidates must be able experienced and comfortable in all settings, from coaching and mentoring hourly team members to presenting in the boardroom; the inspirational leader who takes on this role will have a team of 11 salaried managers and 200 ftes.  The System Director will oversee 4 main locations within walking distance.



TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. 

Job Summary:

The System Director of Environmental Services is a key leadership position directly responsible for the successful operation of Environmental Services in more than one Acute Care Hospital in a given geography.


Key Responsibilities:

  • Oversees department’s financial data and statistics
  • Monitors unit expenditures
  • Develops and recommends department operating budget and ensure the department operates within budget
  • Coordinates housekeeping activities with other departments
  • Actively communicates with administration and other hospital departments
  • Plans, organizes, directs, coordinates, and supervises functions and activities of the departments
  • Establishes work standards and work flow
  • Establishes and implements policies and procedures for departmental operations
  • Encourages and mentors staff creativity and innovation
  • Ensures compliance with all regulatory agencies
  • Remains proactive in the achievement of the facility goals and objectives
  • Demonstrates quality leadership in meeting performance plans
  • Reads and develops in the Total Quality Management process
  • Develops and maintains job descriptions for department staff
  • Encourages staff to participate in education programs


Preferred Qualifications:

  • Four year college degree and equal related experience strongly desired; high school diploma/GED required
  • Six (6) years of housekeeping management experience at a large hospital account desired
  • Must have the ability to analyze and interpret financial and other data
  • General business acumen
  • Excellent interpersonal skills
  • High Customer Service and quality attitude
  • Ability to work under pressure and meet established goals and objectives
  • Public speaking skills
  • Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements
  • Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Nearest Major Market: Indianapolis

Job Segment: Housekeeping, Food Service, Hospitality