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PATIENT FLOW MANAGER @ Ascension Macomb-Oakland

 

 

  • We have an opening for a Patient Flow Manager position.
  • Location: Ascension Macomb-Oakland - 27351 Dequindre Rd., Madison Heights, MI 48071  Note: online applications accepted only.
  • Schedule: Monday through Friday with every other weekend.
  • Requirement: Previous patient safety attendant or patient observation experience highly preferred. Management/supervisory and healthcare experience a plus!

 

If you have a positive attitude and a love for learning, you may be interested in joining our team.

 

At TouchPoint, we’re all about heart. Compassion at every point of human contact is more than our mission, it's our way of life. We’re the exclusive provider of hospitality services to Ascension Health, so our associates are a lifeline to patients, residents and their families. That’s why we're looking for bright and diverse people to join our family. From housekeeping, food and nutrition services to patient transportation and valet parking, we provide the hospitality that leads to healing. If you’re ready to make a difference, join us!

 

 

Full time associates at TouchPoint are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits

Job Summary

Summary: As a Patient Flow Manager, you will be responsible for the effective leadership of a team of Patient Flow Coordinators and Transporters within a hospital setting.

 

Essential Duties and Responsibilities:

  • Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
  • Understands and determines, explains, and develops dispatcher logic and transporter activities; monitors and supervises dispatcher activity.
  • Assists in coordination of Patient Transportation activities and services with other departments; develops service agreements as appropriate.
  • Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC.
  • Orients, trains, and develops all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators.
  • Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses.
  • Performs other duties as assigned.

 

Qualifications:

  • Management experience in hospital environment and/or patient transportation.
  • Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity.
  • Basic computer skills with Windows based Operating System; ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues.
  • Associate’s degree is preferred.

 

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

 



Req ID: 233598

SALARIED EXEMPT 


Nearest Major Market: Detroit

Job Segment: Housekeeping, Food Service, Hospitality