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× COVID-19 PRE-SCREEN PRIVACY NOTICE: This notification relates to the possible collection of Personal Information upon entry to any Compass Group facility for the purposes of protecting our associates and customers from the risk/spread of COVID-19. This collection might include medical and health information, specifically your body temperature and whether you have or display certain symptoms of COVID-19, whether you have recently been in contact with anyone with symptoms of or who has tested positive for COVID-19, and whether you have recently traveled to area subject to Travel Advisory by the U.S. State Department. The Company will maintain this information under conditions of confidentiality.

REGIONAL DIRECTOR OF OPERATIONS - LAUNDRY DIVISION

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsyvlania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at www.Crothall.com.

QUALIFICATIONS:

  • Unit management experience required.  Multi unit management experience preferred.
  • College degree required.  Bachelors and/or Masters degree preferred
  • Demonstrated ability to communicate effectively in written format and oral presentations
  • Demonstrated ability to multi-task and establish priorities and meet deadlines
  • Demonstrated ability to maintain organization in a changing environment
  • History of exhibiting initiative, responsibility, flexibility, leadership and accountability
  • Demonstrated a knowledge of contract administration
  • Spanish language skills a plus

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Leads all aspects of operational efficiencies at the plant level for the region
  • Manages the staffing and professional development of the management staff at each facility within the region
  • Establishes and maintains productivity, measurements (KPIs) to ensure optimum efficiency and quality and develops a reporting process to utilize the metrics to drive operational improvements for the region.
  • Fiscal management of Revenue, Expenses and Profit of each facility within the region.  The ability to budget and forecast the financial performance of each facility within the region
  • Responsibility of the company assets to include engineering oversight and preventative maintenance programs.  Coordinating cost effective and efficient operations of the plant.
  • Responsible for insuring the appropriate human resources requirements are implemented and maintained, including but not limited to training, regulatory compliance, staffing, payroll & benefit administration.
  • Monitor for accuracy all internal and external billing.
  • Develops objectives both short term and long term, to manage the day-to-day efforts of the unit level teams to ensure a high level of responsiveness, flexibility and efficiency in achieving goals in a results-driven environment.
  • Develop and manage capital expenditure projects in conjunction with the company’s engineering staff.
  • Creates and developments cohesive and cross functional teams that are wiling and capable of taking the company’s operational and organizational excellence initiatives forward.
  • Disclaimer:  This is not necessarily an exhaustive list of all responsibilities, skills, tasks, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to modify essential functions of the job, or to require that other or different tasks be performed when circumstances arise and/or change.

 

COMPUTER SKILLS:

  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and outlook.

Job Summary

The Regional Director of Operations for Crothall Laundry Services participates on a management team for the district and provides overall planning, direction, evaluation and control of laundry plants, achieving operational and financial goals. The Regional Director provides guidance and motivation to District Directors, as well as other Managers and associates. The role also is instrumental in establishing and maintaining effective customer/client rapport.  This position covers Northern CA.

 

 Responsibilities:

 

  • Is well versed in all aspects of laundry production, with a proven track record of success.
  • Possesses strong strategic thinking skills, with an emphasis on delivering and measuring action plans.
  • Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers.
  • Embraces excellence in customer service both for internal and external customers.
  • Excellent verbal and written communication skills.
  • Demonstrates initiative and good judgment in assisting customers, clients, peers and subordinates.
  • Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations to person(s) involved.
  • Has a high level of resilience during stressful periods and the ability to handle last minute changes.
  • Manages all accounts within a region to ensure compliance with government and agency standards and to ensure profitability of the region.
  • Attends committee meetings to understand the needs of the client.
  • Ensures consistent and fair administration of personnel policies.
  • Manages planning, budget analysis and reporting for the Region and/or District.

Qualifications:

  • Bachelor's Degree or equivalent work experience required
  • Five years of experience in laundry plant management required
  • Experience in large managed volume laundry operations
  • Experience in P&L management
  • Contract-managed service experience, preferred 
  • Strong leadership and communication skills.

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Nearest Major Market: Stockton

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