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ASST, CUSTOMER SVC (FULL-TIME) - 2 OPENINGS

  • We have several openings for a Full-Time ASST, CUSTOMER SERVICE position.
  • Location: 40 E 52nd Street, New York, NY 10022. Note: online applications accepted only.
  • Schedule: F/T; Monday through Friday. More details upon interview.
  • Requirement: Previous experience is preferred.

 

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Restaurant Associates is recognized as the nation’s premier hospitality company, operating over 170 prestigious locations. Restaurant Associates, based in New York City, provides premium food services to museums, performing arts centers, aquariums, corporate dining, educational facilities and off-premise catering events in New York City, Boston, Hartford, Atlanta, Chicago, Washington D.C., and Philadelphia. Restaurant Associates is a subsidiary of Compass Group North America, the world’s leading foodservice organization.

At RA, food is inspiration. Our unmatched culture of hospitality excellence enables us to provide memorable experiences for premier clients.  We empower many to be their best though delicious food that happens to be "better-for-you" and the planet.

Core Values:

  • Dedication to Quality
  • Spirit of Ownership
  • Commitment to Talent & Diversity
  • Responsible Citizenship
  • Passion for Hospitality

https://youtu.be/wG6ki04lpuc

Full time associates at Restaurant Associates are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits

Job Summary



Summary:   Serves as a customer service representative in a call center and provides work order management support for staff/customers. 

Essential Duties and Responsibilities:

  • Answers the telephone, responds to customer emails and provides general assistance to customers.
  • Reviews and promotes service requests submitted by customers.
  • Provides clerical support; maintains files and records.
  • Prepares routine correspondence, forms and other documents.
  • Collects, verifies, retrieves and enters data.
  • Operates standard office equipment.
  • Completes project assignments.
  • Assists in the preparation and proofing of materials for reports and other publications.
  • Interacts effectively with staff, students and faculty while conducting daily workplace duties.
  • Communicates with customers to complete work in a cost-effective, efficient and safe manner.
  • Maintains a clean and safe work environment.
  • Performs other duties as assigned.

 

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

 

 

Req ID: 221686

Hourly 


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Clerical, Call Center, Food Service, Administrative, Customer Service, Hospitality