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CONFERENCE COORDINATOR

 

  • We have an opening for a CONFERENCE COORDINATOR position.
  • Location: NYC, NY  Note: online applications accepted only.

 

 

This position is eligible for an Employee Referral Bonus! If you know someone that would be a great fit for this role, you can refer them to this position and potentially earn an Employee Referral Bonus! Click here to view the step-by-step instructions to refer a friend to this position.

 

 

If you have a positive attitude and a love for learning, you may be interested in joining our team.

 

 

At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.

 

 

Full time associates at FLIK are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits

Job Summary

 Handling meeting room bookings, utilizing the reservation system (EMS) and focusing on the strategic assignment of meeting space so as to maximize utilization.
 Sending initial confirmations in connection with bookings and following up at specified intervals prior to the event to confirm the current status of the meeting, the accuracy of participant counts, the need for special equipment, etc.
 Adhering to uniform and grooming policies.
 Coordinating a wide range of services for meetings which have been booked, including Audio Visual requirements, food and beverage requests, conference room set-ups, signage, distribution of materials, etc.
 Conferring with clients before, during and after their events, maintaining a positive relationship and responding to inquiries and requests in a timely manner.
 Communicating to all relevant internal departments and subcontractors the specific needs of the client, both in advance of and during the course of meetings.
 Producing Event Resumes in order to document events and share detailed information with all involved departments.
 Calling and/or emailing meetings 24 and 48 hours in advance to get final confirmation of the meeting’s time, number of participants, Audio Visual presentation materials, menus, room set-up, billing information, etc.
 Participating in daily and weekly Planning Meetings, reviewing the details of events which he or she has been working on, answering questions from staff members, and discussing relevant logistical matters.
 Participating in “pre-con” meetings involving the client, as well as relevant members of the operations staff, when plans for complex and/or large scale events are being finalized.
 Manage conference aide staff for conferences.
 Participating in “post-conference/debrief” feedback sessions with the client and relevant members of the operations staff, so as to obtain first-hand comments on certain complex, critical and/or large scale events.
 Obtaining correct approval and billing information for all expense related activity to include; food and beverage, equipment rentals, etc. Monitoring the accuracy of any such charges.
 Entering complete cancellation details into the reservation system (EMS) confirming any meeting cancellations to the client by e-mail and applying cancellation charges as appropriate.
 Working with the client and the Foodservice Director to plan standard and special food and beverage events, documenting such events within the reservation system (EMS).
 Quickly identifying booking conflicts or potential booking conflicts, suggesting solutions and if not immediately resolved, discussing such conflicts with the Conference Center Manager/GS Manager.
 Checking that meeting rooms are set-up correctly, with the proper equipment and amenities, prior to the start of meetings. Greeting the host upon his or her arrival to the meeting room and ascertaining any new requests.
 Responding to numerous phone calls and emails with new meeting requests and special “add-on” information for existing meetings.
 Conducting facility site inspections on a monthly basis to ensure pristine condition and maintenance of the property.
 Conducting facility tours for prospective clients.
 Providing lunchtime and other short-term coverage for members of the Receptionist staff.
 Conducting opening and closing walkthroughs and sending appropriate reports.
 Producing initial event budgets and reconciling final event costs.
 Meeting or exceeding monthly, quarterly and annual KPI’s.
 Capacity to take on additional duties as assigned; Additional adjustments or responsibilities may be changed or added as necessary.

 

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

 

Req ID: 247276

SALARIED EXEMPT 


Nearest Major Market: New York City

Job Segment: Food Service, Hospitality