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  • We have an opening for a RECEPTIONIST (1pm-9:30pm) position.
  • Location: NYC, NY  Note: online applications accepted only.


This position is eligible for an Employee Referral Bonus! If you know someone that would be a great fit for this role, you can refer them to this position and potentially earn an Employee Referral Bonus! Click here to view the step-by-step instructions to refer a friend to this position.

If you have a positive attitude and a love for learning, you may be interested in joining our team.


At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.



Full time associates at FLIK are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits

Job Summary

Primary Job Duties:


A. Coordinate guest arrivals, working with advance information provided by conference coordinators and contained in building security/registration system.  Ensure that unexpected guests have proper authorization before permitting their entry to the conference center floor.

B. Properly greet and handle visitors to the conference center/firm, following specific instructions provided by the host.

C. Answer telephones in a friendly, professional manner, taking messages with accuracy.

Concierge Receptionist Job Description, cont.


D. Handle the firm’s switchboard, including a satellite office location, during the early morning, evening and daytime weekend shifts.

E. Assist conference center visitors with light copying, printing, facsimile and digital sender requests, referring larger jobs to in-house service providers.

F. Monitor conference room activities, both visually and by means of the conference center  property management system, being aware of meeting start/end times, attendees in the room, food and beverage orders, etc.  Advise other conference center staff members of changes in meeting room status, special requests, etc.

G. Communicate last-minute food and beverage requests to pantry staff, recording appropriate charges in conference center property management system.

H. Handle car service requests for conference center visitors, and at night/over weekends, for firm staff members.

I. Assist conference coordinators with the booking of meetings, particularly at night and over weekends.

J. Maintain attractive, neat appearance of Reception Desk and seating area, keeping candy bowl filled, newspapers/periodicals in order, coffee service replenished, etc.

K. Wear clean, pressed, complete uniform, including name badge, at all times.

L. Assist firm executives in setting up conference calls at night and over weekends.

M. Provide guests with wireless access to the Internet.

N. Report to building maintenance department requests for air conditioning adjustments, additional rest room supplies, etc.

O. Carry out concierge duties ranging from restaurant referrals, to providing maps and directions, to loaning out BlackBerry/cell phone chargers, to distributing parking stickers, to dispensing umbrellas, to providing a wide assortment of guest amenities.

P. Have a thorough understanding of the firm’s emergency procedures and be prepared to carry out designated tasks in the event of a fire or other emergency situation.

Q. Troubleshoot a wide variety of requests and situations, particularly at night and over weekends, when staff presence is limited.



About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).


Req ID: 241952


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Receptionist, Food Service, Administrative, Hospitality