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Retail Director

  • We have an opening for a Retail Director position.
  • Location: Note: online applications accepted only.
  • Schedule: Flexible/Varies
  • Requirement: Prior retail foodservice experience essential



Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.


Job Summary

The Director of Retail position is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business.  Our Retail Directors are responsible for the successful retail/cafeteria operation of Food & Retail programs. The Director will perform a variety of duties including the planning and supervision of special functions, oversee marketing efforts and special programs surrounding Corporate marketing initiatives, the maintaining of cash controls and payroll records, and the hiring and training of our hourly team members and supervisors in their purview. They also ensure a high level of customer satisfaction and good public relations through the safe and efficient uses of resources. 


Key Responsibilities:

  • Oversees daily administrative and operational tasks for the Retail operations
  • Handles all aspects of staff management
  • Manages all financials including budget development, forecasting, and financial reporting
  • Maintains knowledge of the market place, the best marketing efforts, and market trends
  • Coordinates marketing efforts of the Hospital with what the Business needs to maximize revenues and patient and customer satisfaction
  • Manages cost controls and control expenditures for the account
  • Oversees sanitation and safety of assigned retail unit(s)
  • Purchases and manages inventory
  • Rolls out new Retail programs in conjunction with Company marketing and culinary team
  • Acts as the direct liaison with the client for the Retail operations


Preferred Qualifications: 

  • Culinary degree preferred, or A.A. Degree plus related experience
  • Three or more years in management/supervisory experience in food service operations
  • Knowledge of retail, food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
  • Leadership, management and coaching skills
  • Communication skills both written and verbal
  • Financial, budgetary, accounting and computational skills
  • Proficient computer skills including Microsoft Office programs, e-mail, the Internet and other necessary computer programs
  • ServSafe® Certified



Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Nearest Major Market: Albany

Job Segment: Payroll, Chef, Culinary, Food Service, Retail, Finance, Hospitality