Share this Job




Location: Washington, DC    Note: Will require minimal travel


A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.  Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!


great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.




Job Summary


The Regional Director of Operations will anchor a new business expansion with a key corporate account and be responsible for achieving the company’s strategic, financial, programmatic, safety, regulatory compliance, marketing, and sales standards and objectives.  This position will be responsible for planning and directing operations for assigned accounts within the East Coast region, to support the Key Performance Indicators and deliverables assigned by the Company and our Client.  This position will provide daily operational guidance and motivation to managers and associates, as well as strategic planning and execution of the expanding business on the East Coast.  The right candidate for this role will take pride and ownership in being instrumental in establishing and maintaining effective customer/client rapport.


Key Responsibilities:

  • Is well versed in all aspects of foodservice management, with a proven track record of success
  • Possesses strong strategic thinking skills, with an emphasis on delivering and measuring action plans
  • Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
  • Embraces excellence in customer service both for internal and external customers; has excellent verbal and written communication and customer service skills
  • Demonstrates initiative and good judgment in assisting customers, clients, peers and subordinates
  • Manages all Company accounts within a region to ensure compliance with government and agency standards and to ensure profitability of the region
  • Ensures consistent and fair administration of personnel policies
  • Manages planning, budget analysis and reporting for the Region



Preferred Qualifications:

  • Degree in Business, Hospitality Management or similar field | or equivalent combination of education and experience
  • Multi-unit management experience
  • Experience in large managed volume food service operations
  • P&L management
  • Contract-managed service experience is highly preferred
  • Ability to communicate effectively in written format and oral presentations across all enterprise levels, from hourly staff to CEO
  • Ability to multi-task and establish priorities
  • Ability to maintain organization and control in an ever-changing environment
  • Must exhibit strong initiative, accountability, flexibility and good leadership skills as well as political savvy
  • Must be able and willing to travel as needed for the business


Apply to Compass Group today!

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID:  282529




Nearest Major Market: Washington DC

Job Segment: Food Service, Hospitality