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Assistant Director Operations - University of Michigan

 

 

 

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. 

 

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. 

Job Summary

Play a key leadership role in delivering outstanding hospitality experiences across the University of Michigan. As the Assistant Director of Operations, you will support operational strategy, event execution, and team leadership across food and beverage programs. This role will focus on operational excellence, guest satisfaction, and ensuring Levy’s standards are consistently delivered across all venues and events.

Qualifications

  • Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred

  • 5+ years of hospitality or food service management experience

  • Experience in sports, entertainment, or large-scale venue operations preferred

  • Financial knowledge including budgeting and cost control

  • Proficiency in Microsoft Office and reporting tools

  • Knowledge of food safety and alcohol service regulations

Key Areas of Responsibility

  • Support operational planning and execution for events and daily operations

  • Assist in managing multiple hospitality outlets across the venue

  • Monitor labor, service standards, and operational performance

  • Partner with culinary, beverage, and purchasing teams to ensure operational readiness

  • Address guest service issues and implement service improvements

  • Ensure compliance with safety and sanitation standards

  • Train and develop operational supervisors and managers

  • Assist in achieving revenue and cost management goals

Curious about Life at Levy? Check it out: Levy Culture

 

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

 

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

 

Applications are accepted on an ongoing basis. 

 

Levy maintains a drug-free workplace.

 

Req ID:  1513566

Levy Sector 

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Nearest Major Market: Ann Arbor
Nearest Secondary Market: Detroit
Job Segment: Chef, Culinary, Food Service, Hospitality

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