Operations Manager
Position Title: Operations Manager
Salary: $130,000 - $140,000 / year
Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
Job Summary
Reporting to the Regional Vice President (RVP), the Operations Manager plays a key role in supporting and executing departmental strategies and day-to-day operations. This position partners closely with the RVP to plan, implement, evaluate, and report on operational performance while driving efficiency, compliance, and service excellence.
The Operations Manager also serves as a critical liaison between internal teams and clients, ensuring alignment, clear communication, and successful program execution across all areas of responsibility.
Key Responsibilities:
- Support overall leadership and execution of departmental operations, including planning, directing, and evaluating performance
- Provide financial oversight, analyze operating results, and deliver regular reporting to the RVP
- Identify cost-control opportunities and implement strategies to improve labor and material efficiency
- Directly oversee assigned unit(s), including managing and developing managers and frontline staff
- Contribute to the development and execution of short- and long-term strategic goals
- Collaborate on University-wide programs and initiatives, ensuring alignment with organizational objectives
- Assist in developing and managing strategic plans and integrated operational programs
- Serve as a liaison across departments to ensure collaboration and alignment of priorities
- Monitor processes, compliance, and internal controls; recommend improvements and ensure operational integrity
- Support the development and implementation of new policies and process enhancements
- Stay current on industry trends and participate in ongoing professional development
- Represent the department on committees, task forces, and cross-functional initiatives as needed
Preferred Qualifications:
- Bachelor’s degree required
- 5–10 years of progressive operations management and leadership experience within a large, complex organization
- Prior experience in a college or university environment strongly preferred
- Demonstrated success in financial management and cost containment
- Strong strategic thinking skills with the ability to connect and align multiple operational functions
- Excellent leadership, communication, and interpersonal skills
- Proven ability to manage multiple priorities in a fast-paced, dynamic environment
Apply to Bon Appetit today!
Bon Appetit is a member of Compass Group USA.
Click here to Learn More about the Compass Story
Associates at Bon Appetit are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Applications are accepted on an ongoing basis
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Bon Appetit maintains a drug-free workplace.
Nearest Major Market: Atlanta
Job Segment:
Chef, Culinary, Food Service, Hospitality
