TECHNOLOGY DELIVERY MANAGER-REMOTE
Salary: $90,000-$105,000 +bonus eligible
Reports To: Director, Information Systems
Who We Are
Healthcare Digital is a division of Compass Digital—the innovation and tech arm of Compass Group.
Our integrated approach can be applied to various service lines within healthcare and community living facilities. We work directly with associates and customers to accelerate technology innovation and digital transformation within Compass Group's healthcare sectors.
We are a diverse team of inventive problem solvers focused on creating new solutions to positively impact patients, residents, and those interacting with them. Our commitment to excellence and patient-centric approach guides everything we do, as we aim to make a lasting impact on the lives of individuals through digital innovations.
Compass Digital is the innovation company within Compass Group, creating cutting-edge digital hospitality experiences for universities, hospitals, corporate offices, sports and entertainment venues, and beyond.
Job Summary
Healthcare Digital, division within Compass Digital, has a Great Opportunity for a Technology Delivery Manager. The Technology Delivery Manager performs a project management function and is responsible for managing the implementation of retail digital solutions. Retail is comprised of Point of Sale, Order and Pay Kiosk, Self Check Out, Mobile Ordering, Digital Signage and Cashless products at our healthcare client locations across the U.S. This position supports strategic and tactical activities that must be balanced to achieve the desired results.
Job Responsibilities
- Prioritize and self-manage technology implementation projects (strategic, existing, and new business) assigned by Manager and Director
- Ensure product implementation plans are developed and executed within agreed upon timelines
- Conduct IT assessments at hospitals and create network diagrams that adhere to standards
- Assembly of hardware and network equipment, plus, troubleshoot routers, switches, vendor software onsite in a healthcare setting (hospitals and Sr. dining facilities)
- Navigate conversations on network requirements, interface throughput, hardware launch, and training on back of house solutions across multiple teams.
- Ensure that project estimates are accurate, complete and that scope changes are documented, and approved in advance of the work being performed
- Support other team members’ projects as needed to achieve team success
- Communicate and lead calls and meetings with internal resources, external vendors, business operations and our client representatives to define and execute solutions
- Keep apprised of your project status, escalate concerns, and provide regular updates to the Team Lead and Director
- Adapt tools and processes to accommodate changes and improve accuracy and efficiencies
- Complete objectives and deliverables to align with organizational goals and team strategic direction
Qualifications
- Bachelor’s Degree or equivalent work experience
- Minimum 5 years of technology project management experience
- Approximately 70% travel required (varies within season), including weekends and some holidays
- Healthcare technology and EMR experience highly preferred and restaurant point-of-sale experience is a plus
- Advanced knowledge and experience in network diagrams and connectivity
- Working knowledge of restaurant or retail technology and terminology including point of sale systems, kitchen management systems, and Internet access technologies
- Service oriented collaborative approach to customer and peer relationships
- Energetic self-starter able to work independently in a fast-paced environment
- Highly developed sense of ownership, responsibility, and commitment to quality
- Proven ability to manage multiple tasks and shifting deadlines
- Strong communication, presentation, and relationship-building skills
- Effective organization, planning, problem solving and analytical skills
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Healthcare Digital maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf
Req ID: 1510770
Healthcare Digital
MARY DICKSON
Job Segment:
Kitchen, Hospitality
