DISTRICT MANAGER - ANCHORAGE, ALASKA

Job Summary

The District Manager (Alaska) leads Compass Group’s remote, offshore defense catering and janitorial operations with a focus on ownership, accountability, and excellence across all sites. This role drives our five-pillar framework, Quality, Safety, Growth, Innovation, and Culture, while ensuring client satisfaction, strong financial performance, and a high-caliber workforce. The District Manager will model professional communication, escalate issues promptly to senior management, and upholds all company policies and standards.

 Key Responsibilities

• Drive excellence across all district sites:
  • • Ensure consistent quality, safety, service delivery, and operational efficiency at every site.
    • Lead continuous improvement initiatives to raise performance, reduce risk, and enhance client outcomes.
• Talent leadership and retention:
  • • Recruit, hire, onboard, and retain top talent; develop leadership pipelines; create a culture that values high performance, safety, and engagement.
    • Establish and oversee training programs; provide ongoing development and succession planning.
• Financial leadership and governance:
  • • Read, interpret, and act on P&L statements; manage forecasts, budgets, and cost controls.
    • Oversee capital deployment, proforma development, CPI considerations, labor management, and purchasing compliance.
    • Ensure accurate financial records, timely reporting, and fiscal discipline across the district.
• Client governance and satisfaction:
  • • Maintain strong client relationships; conduct governance cadence with senior management as defined; deliver on client requirements and service levels.
    • Implement feedback loops to drive operational improvements and align with client expectations.
• Operations and compliance:
  • • Maintain HACCP-compliant safety and sanitation standards; audit readiness and adherence to all regulatory requirements.
    • Enforce company policies, timekeeping accuracy, and compliance with all federal, state, and local regulations.

Five Pillars of Success (Anchor for Decision-Making)

• • Quality: Uphold uncompromising standards for product and service quality; drive measurable quality improvements across all sites.
  • Safety: Maintain a proactive safety culture; achieve HACCP standards and regular audits with zero tolerance for non-compliance.
  • Growth: Identify opportunities for expansion, efficiency gains, and profitable scale; lead initiatives to grow business responsibly.
  • Innovation: Promote best practices, new technologies, and process improvements that enhance service delivery and efficiency.
  • Culture: Build an inclusive, high-performance workplace; attract, develop, and retain the best people; foster teamwork and integrity.

Financial and Compliance Standards

• • P&L and Forecasting: Manage district-level financial performance; develop accurate forecasts and timely variance analyses.
  • Capital and Purchasing: Direct capital deployment decisions; ensure procurement adheres to corporate standards and cost controls.
  • Proforma and CPI: Build and maintain proformas; apply CPI considerations where appropriate to pricing and budgeting.
  • Labor Management: Optimize staffing levels, productivity, and labor costs; ensure fair and compliant employment practices.
  • Purchasing Compliance: Enforce purchasing policies and supplier standards; maintain audit-ready records.
  • Safety and Audit: Maintain HACCP compliance; prepare for and respond to internal and external audits.
  • Timekeeping and Company Policies: Adhere to time clock usage; comply with all company policies and regulatory requirements.
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Client Satisfaction and Communication

• • Client Outcomes: Ensure client satisfaction through reliable service, responsive issue resolution, and proactive governance.
  • Reporting and Communication: Read, write, and speak professionally in all business communications; maintain clear, timely, and professional documentation and reporting.
  • Issue Escalation: Immediately raise any issues or concerns to senior management with recommended corrective actions.

Financial and Compliance Standards

• • P&L and Forecasting: Manage district-level financial performance; develop accurate forecasts and timely variance analyses.
  • Capital and Purchasing: Direct capital deployment decisions; ensure procurement adheres to corporate standards and cost controls.
  • Proforma and CPI: Build and maintain proformas; apply CPI considerations where appropriate to pricing and budgeting.
  • Labor Management: Optimize staffing levels, productivity, and labor costs; ensure fair and compliant employment practices.
  • Purchasing Compliance: Enforce purchasing policies and supplier standards; maintain audit-ready records.
  • Safety and Audit: Maintain HACCP compliance; prepare for and respond to internal and external audits.
  • Timekeeping and Company Policies: Adhere to time clock usage; comply with all company policies and regulatory requirements.

Leadership and People Management

• • Supervisory Scope: Oversee up to 10 subordinate supervisors and up to 150 employees across multiple sites.
  • Development: Mentor, coach, and evaluate district leaders; drive performance improvements and accountability.
  • Collaboration: Work closely with Vice President – Operations and other stakeholders to implement strategic initiatives and governance.

Performance Expectations

• • Demonstrated improvements in operational efficiency, safety compliance, and client satisfaction across all districts.
  • Effective talent management outcomes: higher retention, leadership development, and a culture of accountability.
  • Financial discipline: accurate forecasts, robust cost controls, and prudent capital deployment.
  • Governance discipline: consistent client governance cadence and proactive issue resolution.
  • Other duties as assigned.

Workload, Hours, and Presence

• • Schedule: Work the hours necessary to complete duties; be in the office five days a week unless traveling to remote sites necessitates otherwise.
  • Travel: Frequent travel to remote site operations; willingness to be onsite to supervise, support, and verify operations.

Qualifications 

• • Minimum three years’ experience managing large-scale food service/contract operations; offshore/remote experience preferred.
  • ServSafe certification and HACCP knowledge.
  • Strong financial acumen: forecasting, budgeting, P&L management, cost controls.
  • Menu development experience; strong proficiency with data analytics and Microsoft Office.
  • Excellent written and verbal communication; professional business vocabulary.
  • Ability to travel frequently and work in demanding environments; valid passport may be required.