Concessions Level Supervisor - State Farm Arena
Concessions Level Supervisor - State Farm Arena/Levy Restaurants
Pay Rate: $19.00 per hour. This is not a tipped position.
Schedule: Part time event-based schedule. Must be able to work nights, weekends, and some holidays. Must be able to work all Hawks home games.
Requirements: The ideal candidate will have a minimum of 2 years of supervisory experience in a high-volume food and beverage, hospitality, or events setting. The candidate must be able to lead and support a diverse team, including bartenders, cashiers, and stand leads, while maintaing a positve and professional demeanor. Strong communication and problem-solving skills are essential. The candidate should be organized, guest-focused, and capable of managing multiple stand locations during large scale events.
Essential Job Duties:
- Completes and follows up on steps of service to ensure utmost guest satisfaction
- Ensures all food and beverage is properly displayed and maintained throughout the event
- Establishes rapport with guests and understands suggestive and upselling techniques
- Conflict resolutions and de-escalation skills.
- Understands all event paperwork and reports
- Follows responsible alcohol service polices
- Employs good safety and sanitation practices
- Ability to build rapport and create a welcoming atmosphere for guests.
Job Summary
Summary: Manages the operations of concession stands and performs a variety of concessions duties while providing a pleasant guest experience.
Essential Duties and Responsibilities:
- Manages the operations of multiple concession stands, while assisting team members and maintaining a safe environment throughout operating hours.
- Greets, directs, and responds to guest’s questions and needs.
- Understands menu offerings, presentation and pricing.
- Ensures proper product control and handling of inventory and equipment.
- Follows cash handling policies and food safety/sanitation guidelines.
- Performs other duties as assigned.
Qualifications:
- Minimum of one year leadership experience.
Apply to Levy today!
Levy is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
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