DIVISION PRESIDENT EVS, Southeast USA

Crothall Healthcare

Reporting directly to the CEO of Crothall Healthcare, the Division President, Environmental Services, serves as an essential member of the senior leadership team. This role is responsible for driving revenue, maximizing growth opportunities, and providing direct leadership in operational execution and people support, all while advancing the company’s goals and embodying our core values.

Revenue and Profitability Leadership

• Deliver against company and client financial targets.
• Plan, develop, and implement strategies to increase Crothall Healthcare’s revenue and profits within the Division.
• Advance and continuously improve Crothall Healthcare’s position in the marketplace.
• Oversee divisional operations to ensure labor efficiency, quality, service, and customer/client satisfaction and retention.
• Achieve/exceed budget plans and operational excellence targets.
• Identify and leverage internal sales opportunities, support new business activities, and foster a culture of ownership and accountability (Own It).
• Review activity reports and financial statements to determine progress and status in attaining objectives, revising plans as needed.
• Keep CEO apprised of all business activities, performance, challenges, and recommended actions.

People, Performance and Culture

• Create an exciting culture through growth, development, recognition, and rewards of talented associates in which they are proud to work (Grow Together).
• Foster a People First environment, building lasting relationships and creating a culture of belonging.
• Drive an ‘everyone is a recruiter’ culture to attract, develop, and retain top talent.
• Build and solidify an organizational culture characterized by passion for service, innovation, and continuous improvement (Service Focus).
• Act as a thought leader and empower associates to work together as One Team, uplifting each other and those we serve.
• Develop management and human resources strategies that reflect changing market/labor conditions and our commitment to diversity and inclusion.
• Stimulate succession planning to ensure associate development and workforce planning.
• Collaborate across peers, service lines, and sectors to achieve meaningful business outcomes.

Innovation, Operational Excellence and Safety

• Promote and enforce company policies, practices, and objectives, ensuring compliance with all applicable laws and safety regulations (Service Focus).
• Ensure division compliance with regulatory agencies such as TJC, CMS, State Health Department, etc.
• Equip management teams to operationalize business strategy, implement change, and maximize value.
• Incorporate logistics and workflow diagnostics to drive efficiencies, accuracy, quality, and satisfaction.
• Support and equip regional teams, visiting with teams to better understand market and account conditions.
• Drive an innovative culture with transparency, leading to peace of mind and directly improving the lives of everyone in our facilities: patients, families, clinical staff, and communities (Own It, Grow Together).

Knowledge & Skill Requirements

• Strategic planning and execution.
• Robust familiarity with environmental services.
• Demonstrated leadership capabilities.
• Thorough understanding of contracting, negotiating, and change management.
• Competency in developing and managing resources.
• Aptitude for analyzing and interpreting financial data.
• Capability to deliver presentations to internal and external stakeholders.
• Excellent written, verbal, and interpersonal skills.
• Ability to motivate teams and manage multiple projects.
• Ability to build and maintain client relationships at the C level.

Qualifications

• Bachelor's degree, MBA desirable.
• Proven track record in multi-unit operational experience.
• 10 to 15 years of progressive managerial and significant financial experience.
• Excellent presentation skills at the CEO level.
• Proven ability to drive clients and patient/customer satisfaction.
• Demonstrated aptitude for managing a team at the senior director level or above.
• Relevant industry experience desired.
• Ability to travel extensively (up to 80% of the time).