Manager/Senior Analyst, Strategy & Analytics
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
The Manager of Strategy & Analytics will spearhead the delivery of analytics and insights to our operators and partners at Mercedes-Benz Stadium. In this role, you will be responsible for working with Levy’s Vice President of Hospitality Strategy and AMB Sports & Entertainment leadership to set the strategy for the deployment and focus of analytics insights across hospitality initiatives. Additionally, this position is responsible for establishing and advancing the methods, processes and standards of analytics and partner service that fuel the innovation that is driving Levy F&B operations forward. Ultimately, this role will focus on analytics initiatives that measure and forecast project performance, assess economic value, and identify opportunities for improved outcomes, while overseeing the implementation of E15’s proprietary analytics platforms that empower operators with real-time insights and intelligent decision support
Responsibilities
- General analytics support for Mercedes-Benz Stadium in partnership with Levy Restaurants – a leading hospitality company specializing in food & beverage service across sports & entertainment venues
- Build and maintain relationships with key clients and Levy stakeholders by understanding their strategies and business objectives.
- Gather and analyze information, formulate and test hypotheses, develop and communicate recommendations in alignment with AMBSE’s goals
- Develop deep knowledge of the venue’s physical layout, technologies, and operational processes.
- Design and implement pricing, product, placement, and promotion strategies for concessions and premium distribution points, based on team objectives and fan feedback.
- Create and standardize reporting formats (e.g., heat maps, dashboards, slide decks, status updates) for use by partners and operators.
- Collaborate with AMBSE to support strategy development for new technology initiatives.
- Communicate key guest insights and action items
- Analyze and build optimal solutions around variable labor and cost of sales management
- Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
Support, manage, or directly complete ad-hoc analytics projects as required
Qualifications
- Strong ability to build and manage stakeholder relationships.
- Ability to work collaboratively in a consultative role at all levels of an organization
- 3-5+ years of experience in quantitative, analytical and/or client-facing businesses as well as experience interacting with internal organizational leadership
- Bachelor’s and/or Master’s degree in business analytics, computer science, statistics, economics, or a related field
- Demonstrated ability to leverage R (preferred), Python, SQL, and Tableau in analytical workflows
- Experience in using data visualization tools, visual features of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiences
- Experience in Excel and financial modeling
- Experience in survey analytics
- Can share examples of using data to solve complex problems
- Food service operations awareness/experience a plus
- Exceptional analytical and quantitative problem-solving skills paired with the ability to develop creative and efficient solutions
Curious about Life at Levy? Check it out: Levy Culture
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Levy maintains a drug-free workplace.
Req ID: 1576657
Levy Sector
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