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DIR, OPERATIONS

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.

Job Summary

We are seeking a Director of Operations Excellence (Dir OpX) to support the dining within K-12 business throughout the country.

Key Responsibilities:  

  • Leadership of multiple operations in the K12 schools food service.
  • Develops, recommends, and implements policies and procedures of the region
  • Participates in the sales process for the acquisition of new business
  • Monitors financial reports of the accounts to ensure budgetary compliance
  • Develops and motivates an effective management and clinical staff t
  • Visits units regularly to inspect unit operations to ensure contract compliance  
  • Interfaces with existing clients to maintain client satisfaction and account retention
  • Resolves client, resident ,and associate related complaints
  • Conducts appropriate annual and semi-annual performance evaluations
  • Completes all daily, weekly, and monthly reports as outlined in the corporate policy
  • Projects a high level of customer service at all
  • Trains, motivates, and develops management personnel

Preferred Qualifications: 

  • Bachelor’s degree in Business or related field, or equivalent related experience 
  • Proven ability to manage a team
  • Minimum of 5 years experience
  • Experience with multi-unit foodservice management
  • Strong track record of driving customer satisfaction 
  • Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment 
  • Proven ability to mentor and develop team members 
  • Excellent written and verbal communication skills
  • Strong organizational, problem-solving, and analytical skills
  • Ability to work independently and as a member of various teams and committees
  • Proven ability to handle multiple projects and meet deadlines
  • Strong interpersonal and presentation skills
  • Ability to prepare reports and business correspondence
  • Ability to deal effectively with a diversity of individuals at all organizational levels
  • Good judgment with the ability to make timely and sound decisions
  • Creative, flexible, and innovative team player
  • Commitment to excellence and high standards
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

 

 

Apply to Chartwells Schools today!

Chartwells Schools is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Chartwells K-12 maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Chartwells K-12 are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wpcontent/uploads/2023/08/2023_WageTransparency_ChartwellsK12.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Req ID:  1523179

Chartwells K12 

KRISTEN STROHMYER

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Nearest Major Market: Austin
Job Segment: Chef, Culinary, Food Service, Hospitality

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