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HUMAN RESOURCES MANAGER - Babson University - Babson Park, MA

Salary:  $100,000 - $105,000

 

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. 

Job Summary

As the HR Manager, you will serve as a key business partner, driving employee relations, recruitment, training, and diversity initiatives. This role requires a strong focus on union environments and labor relations, along with the ability to coach leaders and support a multi-site operation.

 

Key Responsibilities:


Employee & Labor Relations

Lead investigations and provide guidance on associate relations issues
Advise management on appropriate resolutions, including disciplinary actions
Represent the organization in hearings and regulatory matters, as needed
Partner with subject matter experts on policies, procedures, and compliance

Training & Development

Conduct management training on key HR topics such as:

Performance management
Terminations
Sexual harassment
Progressive discipline

Deliver onboarding and new hire orientation programs
Facilitate HR workshops and training sessions to enhance leadership capability

Recruitment & Talent Strategy

Support frontline recruitment efforts and improve applicant flow
Partner with managers to develop and execute recruitment plans
Represent the organization at job fairs, universities, and community events
Build strategic partnerships to strengthen employer branding

Workforce Insights & Retention

Conduct exit interviews and analyze trends
Develop recommendations to reduce turnover and absenteeism
Support associate engagement and satisfaction initiatives
Identify critical workforce needs and implement improvement plans

Operational Partnership

Participate in operational meetings to increase HR visibility
Support internal surveys and communicate actionable insights
Conduct HR assessments and drive continuous improvement initiatives


Preferred Qualifications

 

  • Bachelor’s degree required (Master’s preferred)
  • 2–5 years of multi-unit HR generalist and employee relations experience
  • Strong experience in labor relations and union environments
  • Background in high customer-facing, service-driven industries (preferred)
  • Interpret legal and financial documents
  • Aalyze data and draw conclusions
  • Communicate effectively with diverse stakeholders
  • PHR/SPHR certification is a plus

 

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1538762

Chartwells HE 

KRISTINA MCCARTHY 

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Nearest Major Market: Boston

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