CONCESSIONS MANAGER - M&T Bank Stadium
Position Title: CONCESSIONS MANAGER - M&T Bank Stadium
Pay Range: $55,000 to $60,000
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Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Job Summary
Job Summary:
As a Concessions Manager, you will lead and motivate hourly team members to deliver excellent guest service and high-quality food. This role requires a strong operations leader focused on people, efficiency, and quality standards.
Key Responsibilities:
- Ensure all stations are event-ready, including setup, stocking, and equipment checks
- Recruit, train, and coach team members on standards and procedures
- Supervise event operations, troubleshoot issues, and maintain service excellence
- Lead pre-shift meetings and foster a positive team environment
- Monitor and improve operational performance and guest experience
- Manage concessions operations while supporting premium areas as needed
- Oversee POS updates, promotions, and communication to staff
- Perform loss prevention activities: cash handling, variance logs, GOS procedures
- Maintain accurate inventory, product transfers, requisitions, and monthly reporting
- Ensure compliance with payment card security and alcohol service regulations
- Track beverage waste, maintain equipment (e.g., beer lines), and manage production sheets
- Partner with culinary and purchasing teams on product and margin accuracy
- Manage gratis tracking and ensure proper documentation
- Handle guest complaints and resolve service issues promptly
- Oversee safety procedures, incident reporting, inspections, and monthly training
- Manage staff scheduling, payroll verification, and gratuity entry
- Coordinate subcontractors and ensure compliance with training and documentation
- Support recruitment, onboarding, and development initiatives (“Keys to the Future”)
- Conduct event walkthroughs and assist other departments or locations as needed
- Perform additional duties as assigned
Preferred Qualifications:
- Associate’s degree preferred
- 2–4 years of fine dining or hospitality management experience
- Strong food and wine knowledge, including pairings
- Operations and purchasing experience
- Excellent communication, organizational, and MS Office skills
- ServSafe certification preferred
Apply to Levy today!
Levy is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates of Levy are offered many fantastic benefits.
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Nearest Major Market: Baltimore
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