VICE PRESIDENT OF DINING OPERATIONS - Binghamton University- Binghamton, NY
Salary: $180,000 - $190,000
Other Forms of Compensation: Bonus Eligible
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
Chartwells Higher Education is redefining what campus dining can be—and we’re looking for a visionary leader to help shape the future at Binghamton University. If you are a strategic thinker, influential leader, and passionate ambassador for culinary innovation and community engagement, this is the opportunity to make your mark. As the Vice President of Operations, you will champion a dynamic and student-focused dining experience that inspires, evolves, and reflects the vibrant culture of the campus community. You’ll serve as the driving force behind operational excellence, relationship building, and transformative dining solutions.
What You’ll Lead & Accomplish
Set the Culture & Inspire Teams
- Create a transparent, accountable, and energizing culture for all team members on campus.
- Lead with influence to ensure clarity, safety, education, and alignment across all levels.
Elevate the Student & Guest Experience
- Collaborate with campus partners to design a holistic, engaging dining program that elevates student life.
- Ensure every interaction and meal contributes to a memorable, community-driven experience.
Drive Results with Purpose
- Oversee all operational pillars including:
- Guest satisfaction, financial performance, culinary excellence, purchasing, sustainability, wellness, marketing, regulatory compliance, and more.
- Lead strategic planning and business reviews to exceed Chartwells KPIs and client expectations.
Lead High-Performing Teams
- Champion talent development, succession planning, coaching, and performance management.
- Understand and support every role that makes our dining ecosystem thrive.
Build Impactful Partnerships
- Cultivate strong relationships at all levels of the client organization.
- Detect emerging trends, address evolving needs, and introduce innovative programs that surprise and delight.
- Strengthen local vendor relationships with a commitment to MWBE partnerships and sustainable, community-focused sourcing.
Be the Strategic Connector
- Communicate progress, challenges, and opportunities to clients—always anticipating the next big idea.
- Ensure full P&L accountability and responsible oversight of resources, people, and service excellence.
Preferred Qualifications:
- Bachelor’s degree preferred, or equivalent experience.
- Campus dining experience or comparable hospitality leadership background, and catering experience.
- Proven ability to interpret policies, contracts, and complex operational needs.
- Passion for community engagement and building diverse, equitable supply chains.
- 10–15 years of progressive hospitality leadership experience; higher education experience strongly preferred.
- Experience overseeing $40M+ total managed volume.
- Background in personnel management including hiring, evaluations, union relations, and succession planning.
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1512377
Chartwells HE
KRISTINA MCCARTHY
[[req_classification]]
Nearest Major Market: Binghamton
Job Segment:
Chef, Culinary, Hospitality
