RETAIL FOOD SERVICE MANAGER
Salary: 65,000 - 75,000 / year based on experience
Other Forms of Compensation: Flexible Paid Time off, Benefits, 401K, Training
Pay Grade: 12
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.
Job Summary
We are seeking an energetic, entrepreneurial Retail Food Service Manager who is passionate about delivering exceptional customer experiences and continuously improving operations. This role oversees a dynamic retail dining program with $1.2M in annual retail sales across two café locations, ensuring operational excellence, financial performance, and a highly engaged team.
The Retail Food Service Manager is responsible for all aspects of retail and café operations, including team leadership, financial management, customer satisfaction, inventory control, and the successful execution of culinary and marketing initiatives. This individual serves as the primary client contact while promoting a culture of safety, service, and continuous improvement.
Key Responsibilities
- Oversee day-to-day retail and café operations across two locations
- Lead all aspects of staff management, including recruiting, hiring, training, coaching, scheduling, and performance management
- Manage financial performance, including budgeting, forecasting, payroll, reporting, and expense control
- Monitor market trends and customer preferences to enhance the guest experience and drive sales
- Implement and maintain effective cost-control measures and operational efficiencies
- Ensure compliance with sanitation, food safety, health, and regulatory standards
- Manage purchasing activities and inventory levels to support operational needs
- Partner with culinary and marketing teams to launch new menu offerings and retail programs
- Coordinate and oversee special events, promotions, and catering initiatives
- Serve as the primary liaison between operations and the client, fostering strong relationships and customer satisfaction
Preferred Qualifications
- Culinary degree preferred, or Associate's degree with relevant food service management experience
- Minimum of three years of supervisory or management experience in food service operations
- Experience in healthcare, senior living, retirement communities, or related environments preferred
- Strong knowledge of retail dining, food service, catering operations, quality standards, food production, sanitation practices, and food cost management
- Proven leadership, team development, and coaching abilities
- Excellent written and verbal communication skills
- Strong financial acumen, including budgeting, forecasting, and financial reporting
- Proficiency with Microsoft Office Suite, email, internet applications, and other business systems
- Current ServSafe® Certification preferred
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1563115
Morrison Healthcare
AMY S MILLER
[[req_classification]]
Nearest Major Market: Binghamton
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Food Service, Payroll, Event Planning, Chef, Culinary, Hospitality, Finance
