RVP - New England Region - Boston, MA

Job Summary

Chartwells Higher Education – Lead the Future of Campus Dining
Are you a visionary operations leader ready to shape the future of on-campus dining for one of the nation’s most innovative higher education dining partners? Chartwells Higher Education is seeking a dynamic Regional Vice President (RVP) to elevate experiences, empower teams, and ignite growth across a defined multi‑state region. As the senior operations executive for the region, you will collaborate closely with national leaders and the Senior Vice President to champion our mission: encouraging discovery, fueling student success, and creating memorable dining experiences across America’s colleges and universities. If you are energized by strategic leadership, large-scale operations, client partnerships, and making a measurable impact—this is your moment.

What You’ll Do
Drive Operational Excellence

• Lead a high-profile regional client portfolio, ensuring exceptional service and long‑term satisfaction.
• Perform market research and elevate best practices across campus dining programs.
• Fuel revenue growth and identify new business opportunities.
• Align regional operations with sector-wide financial strategies.
• Protect existing business through strong RFP engagement, safety compliance, and rigorous quality assurance.

Own Operational & Financial Performance

• Lead contract negotiations and pricing strategies that sustain long-term success.
• Champion operational consistency and service excellence across all districts.
• Coach leaders through challenges and implement solutions that enhance performance.
• Strengthen financial outcomes across budgets, forecasts, and cash-flow management.

Accelerate Growth & Client Engagement

• Identify high-impact opportunities across the region and shape strategies to capture them.
• Build and maintain influential client relationships that drive retention and growth.
• Collaborate with marketing and sales teams on key presentations and business development efforts.

Inspire People & Culture 

• Lead a regional leadership team that brings our culture and values to life.
• Promote talent development, succession planning, and long-term employee retention.
• Foster an environment grounded in collaboration, inclusivity, and shared success.
• Serve as a role model for our commitments to culture, equity, and inclusion.

What You Bring to the Table

• Experience leading six or more director-level leaders in a complex, multi-unit environment.
• Higher Education contract food service experience strongly preferred; contract foodservice experience required.
• At least 5 years leading multi-unit accounts with combined managed volume of $200M+.
• A proven ability to excel in fast-paced, high-ambiguity environments.
• Exceptional organizational, analytical, and executive-level communication skills.
• Ability to craft clear, compelling reports and presentations for top-tier stakeholders.
• Strong judgment and decisive leadership in Fee and/or P&L-driven environments.

Why Chartwells?
Chartwells Higher Education is transforming the on-campus dining experience through innovation, culinary excellence, and a deep commitment to community. As RVP, you’ll have the platform, resources, and autonomy to shape a region—and influence the direction of a national organization.
If you’re ready to lead boldly, innovate freely, and make an impact that reaches thousands of students every day, we want to meet you.