SPECIALIST, OPERATIONS

Job Summary

Job Summary: 

We are seeking a Division Operations Specialist. As a Division Operations Specialist you will provide support to Company Community Living locations where you will be responsible for preforming a variety of HR functions to meet operational, strategic and administrative objectives. 

Key Responsibilities:

• Assists in the hiring process for salaried associates with tasks such as, entering employee data into Payroll system, setting up e-mail account, and other Company accounts
• Prepares salaried new hires for orientation, process status change documents, special pay requests, and coordinate relocation
• Provides direction and guidance to field on internal Company applications
• Prepares salaried employee files and ensure that all forms have been signed and filed
• Plans and participates in region meetings; transcribes meeting minutes and distributes to team; follow-up on key items
• Holds team accountable for their Operational Excellence goals
• Manages the Mentor Program
• Arranges monthly employee awards
• Coordinates training for associates including Tips training
• Assists in forecasting budgets
• Drafts e-mails, letters and other formal communications
• Identifies and implements improvements in processes to bring efficiency to the system
• Acts as a resource to diagnose Human Resources needs and problems to recommend solutions that result in improved performance and retention
• Maintains and prepares tracking reports on a weekly basis of associates Paid Timed Off and sick pay
• Maintains tracking of employee absence, tardiness, and leave time 
• Assists with HR Assessments and helps develop and implement a plan of action to ensure compliance and optimum utilization of HR services by management to improve productivity, efficiency and effectiveness of the company, through managing discipline processes of associates
• Works with management on process and procedures with accountability and policy adherence to improve productivity, efficiency, and effectiveness of associates

Preferred Qualifications: 

• Bachelor’s Degree preferred
• Minimum of four years of related experience or equivalent combination of education and experience
• Experience reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Experience speaking effectively before groups of managers
• Ability to calculate data figures
• Ability to multi-task
• Strong customer service skills
• Recruiting experience, a plus
• Experience in Microsoft applications, with an intermediate skill level in programs such as Excel, Word, and PowerPoint